Description If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Trolley Driver at the Grand Geneva Resort & Spa, you'll be an essential part of creating unforgettable experiences and will be responsible for transporting guests safely around the resort. Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you. What will you be doing?
- Safely transport guests throughout the resort upon request.
- Provide exceptional guest service with an outgoing and pleasant demeanor.
- Maintain knowledge of the resort and Lake Geneva area to assist guests.
- Communicate effectively and consistently with the Front Office team.
- Work well under pressure and handle tasks efficiently.
- Perform additional duties as assigned.
What do you bring to the role?
- Must have a valid CDL license with a Passenger Endorsement and pass a driving background check.
- One or more years of customer service experience preferred.
- Must have the ability to sit and drive for long periods of time.
- Excellent communication skills and familiarity with the hospitality industry.
- Ability to establish and maintain an effective relationship with all department management, staff, personnel and general public.
- Ability to work a flexible schedule including days, nights, weekends and holidays.
What's in it for you?
- A free, well-balanced meal every shift
- Discounted gym membership
- Room discounts at Marcus Hotels & Resorts
- Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
- Free parking
- "Two for one" movie theater coupons at Marcus Theatres
- Ability to grow your career and transfer from one property to another
- Early wage access
- Paid time off
- Flexible scheduling
- Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
- And more!
About Us: A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style. Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. The Grand Geneva Resort & Spa is an equal opportunity employer.
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