Facility Cashier

General Description:

Receives cash payments, issues receipts, posts cash payment data, and transfers charge ticket information into the billing system.

Essential Responsibilities:

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

• Receives payments, including point-of-service, from patients and issues receipts (check-in and checkout).
• Reconciles daily cash.
• Posts payments and maintains required records, reports and files as defined by the Manager/Supervisor.
• Transfers charge ticket information about procedures performed and diagnosis into the billing system.
• Serves as back-up appointment clerk and helps with scheduling.
• Balances cash drawer.
• Maintains strictest confidentiality.
• Assists in timely resolution of credit balances.
• Prepares daily bank deposit.
• Interacts in a positive and professional manner with patients/customers and coworkers.
• Participates in professional development activities.
• Attends in-service presentations, and completes mandatory education week, including but not limited to, infection control, patient safety, quality improvements, MSDS and OSHA standards.
• Demonstrates knowledge of occurrence reporting system and utilizes system to report potential patient safety issues.

General Responsibilities:

• Performs other duties as assigned.

Minimum Qualifications:

Education: High School Diploma or GED.

Experience: 0 - 3 years of professional work experience required, cashiering experience in a healthcare organization preferred.

Licensure/Certifications/Registrations Required: None required.

Knowledge, Skills and Abilities:

• Communication - communicates clearly and concisely, verbally and in writing.
• Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.
• Interpersonal skills - able to work effectively with other employees, patients, and external parties.
• PC skills - demonstrates proficiency in PC applications as required.
• Basic skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately.