Remote New 
Administrative Specialist (Counseling)
 Maricopa Community College district | |
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b), remote work
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 United States, Arizona, Mesa | |
 May 29, 2025 | |
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Administrative Specialist (Counseling) Job ID: 321405 Location: Mesa Community College Full/Part Time: Full Time Regular/Temporary: Regular Hiring Salary Range $18.82 - $21.76/hourly, DOE Grade 107 Work Schedule Monday - Friday, 9am - 6pm Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package: * Nationwide Medical, Dental, and Vision Coverage * Paid Time Off: Vacation, Sick Leave, and Personal Time * 20 Paid Observed Holidays * Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage * Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions * Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b) * Tuition Reimbursement for employees and dependents * Annual Professional Development Funding * Flexible Work Schedules Employee Health & Wellness Programs: * District-Wide Wellness Program with Workshops and Webinars * Monthly Health & Wellness Calendar and Newsletter * Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs * Employee Assistance Program (EAP) * Sight-On-Site Eye Care Services * Mobile On-Site Mammography Screenings * Pre-Retirement Planning Events * Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary The Administrative Specialist performs administrative duties for the Counseling Department, including office coordination, scheduling appointments, front desk receptionist duties, preparing/maintaining office records/reports, office support, and correspondence. This position is critical to the Counseling Department, which serves multiple functions, including instructional courses, student services, and numerous student success initiatives. The Administrative Specialist position is instrumental in collaboratively working with the residential and adjunct faculty, assisting with budget, purchasing, and expense processing. Oversees the Counseling front desk, which services faculty, staff, administrators, current students, prospective students, students in distress, and members of the community. Essential Functions 30% - Performs a wide range of technical and clerical duties including answering phones and coordinating the daily operations that support the Counseling Department; makes independent decisions within established guidelines; provides customer service for a diverse college community; may provide training, monitor or coordinate the activities of student assistants and volunteers; actively monitors the Counseling Center to ensure a suitable environment, reporting issues to facilities, college safety, IT and copy services as needed. 30% - Prepares and maintains routine and non-routine correspondence, reports, documents, records and files according to work specific work direction, established standards and procedures; runs reports and compiles statistics; updates and maintains schedules, calendars and related meeting materials; assists with student registration; retrieves information and enters/updates information in reports, logs or other documentation/record-keeping systems(s); supports Counseling Faculty with student retention efforts via tools, such as Dropout Detective and Symplicity Care Referrals; knowledge of college resources to connect students with services, as needed. 20% - Monitors supplies inventory, orders supplies, and/or processes and monitors supply requisitions; contacts vendors for purchase and delivery information; prepares and monitors purchase requisition and related expenses; reviews and reconciles invoices; monitors and tracks expenses and may assist with the development of budget related materials and proposals; adheres to applicable policies and procedures; reviews and verifies the accuracy and consistency of information, data, records, invoices and other assignment related transactions in accordance with established procedures and guidelines. 10% - Assists in supporting our civic, social and cultural events, displays and social media postings; schedules and assists with events, programs, meetings, and workshops; ability to assist with creating promotional physical and digital content and materials. 10% - Performs special projects and other duties as assigned.30% - Performs a wide range of technical and clerical duties including answering phones and coordinating the daily operations that support the Counseling Department; makes independent decisions within established guidelines; provides customer service for a diverse college community; may provide training, monitor or coordinate the activities of student assistants and volunteers; actively monitors the Counseling Center to ensure a suitable environment, reporting issues to facilities, college safety, IT and copy services as needed. Minimum Qualifications Associate's Degree from a regionally accredited institution and one year of clerical, administrative office support or related experience. OR An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Desired Qualifications A. Two (2) or more years of full-time experience working in a clerical or administrative office support position using routine office technology/software applications such as Microsoft Office and Google suite B. Two (2) or more years of full-time experience working in a counseling/behavioral health environment at a college or university C. Experience providing excellent customer service in multiple ways including in-person, email, and over the phone to a variety of individuals (i.e., low income, age, gender, first-generation college students, etc.) D. Experience with supporting workshops, meetings, and/or event programming E. Experience establishing and maintaining cooperative working relationships with multiple departments within an organization Special Working Conditions
How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information.
Applicants who currently work for any of the MCCCD campuses/locations should utilize their HCM Employee Self Service page to apply for jobs by logging in to HCM and clicking on NavBar > Navigator > Self Service > Recruiting > Careers. Click on link for instructions on how to apply. Applicants who are not currently working for any of the MCCCD locations should apply at https://www.maricopa.edu/about/careers. If you encounter a technical issue in the upload of documents or the submission of your application, please contact MCC Human Resources at strategicstaffing@mesacc.edu prior to the application deadline. We are accessible on business days from 8:00 am to 5:00 pm Arizona time. Posting Close Date Apply on or before June 2, 2025 to be considered. EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=321405&PostingSeq=1 jeid-f1ed5ed0055feb4ba603234d023c5583 | |