Student Services Specialist SrDisability Resource and Services (DRS)
 Maricopa Community College district | |
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b)
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 United States, Arizona, Phoenix | |
 May 29, 2025 | |
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Student Services Specialist SrDisability Resource and Services (DRS) Job ID: 321397 Location: Paradise Valley Community Coll Full/Part Time: Regular/Temporary: Regular Hiring Salary Range $20.23 - $26.30/hourly, DOE Grade 111 Work Schedule Monday - Friday, 8am - 5pm; some evenings and weekends may be required Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Campus Statement Paradise Valley Community College (PVCC) is a Hispanic-Serving Institution (HSI) since 2021. This designation reflects our commitment to fostering an inclusive and supportive environment where students, staff, and faculty from all backgrounds-especially our Hispanic and Latine communities-can thrive academically and personally. Hispanic-Serving Institutions (HSIs) are defined by the Higher Education Act as degree-granting institutions with Full-Time Equivalent undergraduate enrollments of at least 25% Hispanic. (For the complete federal definition, please visit www.hacu.net.) PVCC has 30% of Hispanic students currently enrolled. Servingness is a concept that argues a multidimensional and conceptual way to understand what it means to move from simply enrolling Latinx students to actually serving them. PVCC strives to become a serving institution. Servingness is a concept that argues a multidimensional and conceptual way to understand what it means to move from simply enrolling Latinx students to actually serving them. PVCC strives to become a serving institution. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package: * Nationwide Medical, Dental, and Vision Coverage * Paid Time Off: Vacation, Sick Leave, and Personal Time * 20 Paid Observed Holidays * Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage * Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions * Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b) * Tuition Reimbursement for employees and dependents * Annual Professional Development Funding * Flexible Work Schedules Employee Health & Wellness Programs: * District-Wide Wellness Program with Workshops and Webinars * Monthly Health & Wellness Calendar and Newsletter * Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs * Employee Assistance Program (EAP) * Sight-On-Site Eye Care Services * Mobile On-Site Mammography Screenings * Pre-Retirement Planning Events * Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary Paradise Valley Community College is seeking a full-time Student Services Specialist Sr for the Disability Resources Services (DRS) Office. This position will provide support to current and prospective DRS students who are affiliated with DRS or who are interested in receiving services/accommodations; assist in the application and implementation of reasonable accommodations; coordinates, administers and implements the DRS programs and services by providing operational planning and evaluation, problem-resolution and technical assistance. Provide student services program support, DRS advisement, processing, Testing Center services support and information resource referrals by performing the more technically demanding program support tasks, including extensive responsibilities for student advising, counseling and processing, and to coordinate office workflow and demonstrate a commitment to service excellence, student success/access, and diversity in the performance of job duties. Additionally, provide training and/or support to part-time DRS staff. To best serve the students, department, and college, this position requires a physical presence on campus. Essential Functions 55% Coordinates workflow and the implementation of policies and procedures; coordinates, implements, and assesses program goals, activities and outcomes; provides professional-level Disability Resources & Services to students with disabilities; conducts individual assessments to determine appropriate accommodations and services; evaluates documentation including medical records, educational assessments, IEP's, and provider letters; compiles and maintains DRS data to gauge program effectiveness; ensures students receive appropriate accommodations in a timely manner; provides on-going support and communication to students and other stakeholders about accommodations. Maintains daily case notes and confidential records through the coordination of databases and information and reporting systems (for example: DRS Connect "AIM" and SIS); maintains compliance in accordance with all federal and state laws while coordinating projects, services and activities. Follows through with students, staff and faculty in a timely, accurate and complete manner. Uses facts and objective reasoning to make decisions. Approached situations with dignity, consideration and a solution oriented mindset. Uses active listening skills to understand others thoughts, needs and diverse perspectives. Performs presentations to external and internal stakeholders on ADA compliance, DRS process/practices, and resources. 25% Performs DRS program coordination and service support to the campus community including operational planning, problem resolution and technical assistance; assists faculty and other campus staff members in implementing accommodations i.e. testing, interpreting, captioning, etc.; supports students by making appropriate referrals to available services and campus resources; provides training to students on testing procedures and other processes associated with DRS's database. Initiatives collaboration with others and fosters a team spirit. Uses resources conscientiously and effectively. 10% Coordinates and implements DRS program outreach and recruitment activities (high school transition fairs, event tabling and orientation events); provides individual/group training on DRS resources, policies, and procedures to students, faculty and/or staff. 5% Serve as a back-up support person for testing services. 5% Performs other related duties as assigned. Minimum Qualifications Associate's Degree from a regionally accredited institution and two years of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs. OR An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Desired Qualifications 1. Bachelor's degree from a regionally accredited institution (Higher Education, Social Work, Psychology, Counseling, Rehabilitation Counseling, Sociology or related field). 2. One (1) or more years of experience working with students with disabilities in a school/college setting, determining reasonable accommodations, utilizing assistive technologies, and recommending supports. 3. Experience reviewing and evaluating documentation including educational assessments, medical records, IEP plans, etc. 4. Experience formulating solutions to problems/issues in a collaborative environment while demonstrating a growth mindset. 5. Experience maintaining case notes in a database and information reporting system such as Accessible Information Management (AIM) - DRS Connect or similar systems. 6. Encourages and demonstrates empathetic behavior to build and maintain a student experience and work environment focused on dignity. 7. Experience conducting student orientations, training and/or presentations in small or large group environments. Special Working Conditions
https://www.maricopa.edu/about/careers/application-information#mvd
How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. The HCM Internal Applicants Quick Reference Guide will provide the steps on how to access the Internal Applicant careers page. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. The CV or resume must reflect the full-time or part-time designation(s) and the employment experience must indicate the month and year. Any documents without such will be classified as incomplete application materials. Please ensure your materials clearly provide the following information.
Posting Close Date Open until filled First Review on Thursday, June 12, 2025 (Must apply by 11:59pm on June 11, 2025 to be considered in the first review) Applications received after the review date may not be screened EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=321397&PostingSeq=1 jeid-9a46dd03f7e3634ead38ed26692660c9 | |