Remote 
Student Services Specialist Sr (Financial Aid)
 Maricopa Community College district | |
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b), remote work
| |
 United States, Arizona, Scottsdale | |
 May 29, 2025 | |
|
Student Services Specialist Sr (Financial Aid) Job ID: 321406 Location: Scottsdale Community College Full/Part Time: Full Time Regular/Temporary: Regular Salary Range $20.23 - $26.30/hourly, DOE Grade 111 Work Schedule Monday - Friday, 8am - 5pm; some evenings and weekends may be required Summer Hours: Monday - Thursday, 7am-6pm May be eligible for one day a week remote after the probationary period ends Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Campus Statement Scottsdale Community College (SCC) is proud to be the only two-year public higher education institution located on Native American land. As one of the 10 Maricopa Community Colleges, SCC currently serves more than 7,000 full and part-time students each semester from its surrounding communities, including the cities of Scottsdale, Fountain Hills, Phoenix, and the Salt River Pima - Maricopa Indian Community. We are seeking dedicated and collaborative staff and faculty who are passionate about teaching, learning, and fostering student success. We welcome individuals who are eager to contribute their ideas and expertise to help guide the ongoing development of SCC's priorities and strategic initiatives. At SCC we are proud of our reputation as an innovative college that is focused on student success. Come join us in our desire to improve the quality of life in our communities by providing challenging, supportive, and engaging learning experiences. SCC Wins the 2022 Sterling Award MCCCD Fast Facts Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package: * Nationwide Medical, Dental, and Vision Coverage * Paid Time Off: Vacation, Sick Leave, and Personal Time * 20 Paid Observed Holidays * Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage * Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions * Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b) * Tuition Reimbursement for employees and dependents * Annual Professional Development Funding * Flexible Work Schedules Employee Health & Wellness Programs: * District-Wide Wellness Program with Workshops and Webinars * Monthly Health & Wellness Calendar and Newsletter * Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs * Employee Assistance Program (EAP) * Sight-On-Site Eye Care Services * Mobile On-Site Mammography Screenings * Pre-Retirement Planning Events * Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary The Student Services Specialist Senior in the Financial Aid Department will perform the more technically demanding financial aid duties, including determining award amounts, and posting awards in various programs. This position, under minimal supervision, also oversees loan and Pell reconciliation, private/PLUS loan awarding, review of unusual circumstance requests, ISIR suspense reports, needs analysis forms, as well as counsels students and parents on the more technical questions related to financial aid eligibility, such as financial aid methodology, disbursement of aid, cost of attendance, aid eligibility requirements and financial literacy. Essential Functions 50% - Performs more technically complex and difficult student advising and processing. Assists students and parents in person, online/virtually, and via phone. Provides information on Title IV aid, campus based aid and scholarships, including assisting students with navigating the financial aid process from initial application to final award. Responds to complex student and parent inquiries requiring detailed knowledge of financial aid regulations and policies. Handles escalated student complaints and troubleshoots complex issues that require in-depth understanding of Financial Aid processes and technical understanding of Financial Aid systems. 40% - Reviews student financial aid applications and paperwork for accuracy and completeness, and requests additional information in compliance with federal and state laws. Reviews various reports on a regular basis including loan and Pell reconciliation, unusual circumstance requests, private/PLUS loan processing, ISIR suspense, aid adjustments due to enrollment changes, tracking and monitoring of authorization and disbursement of awards, and processes financial needs analysis requests. Coordinates workflow and the implementation of policies and procedures. 5% - May speak with and present to student groups regarding financial aid eligibility and processes as well as other various FAFSA and outreach events, on and off campus. 5% - Assists in testing the accuracy of the annual program setup within the Student Information System (SIS), including auto packaging, repackaging, disbursement dates and student communications. Provides leadership via committee participation and communicates with external stakeholders. May assist in training of staff, and temporary employees. Performs other duties as assigned. Minimum Qualifications Associate's Degree from a regionally accredited institution and two (2) years of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs. OR High School Diploma/GED and four (4) years of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs. OR An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Desired Qualifications A. One (1) year experience working in a Financial Aid Office. B. Experience performing the more technically demanding financial aid processing duties (i.e. application review, verification, awarding, and disbursement). C. Experience with running and processing various reports (i.e. PeopleSoft, Student Information Systems, Financial Management Systems). D. Knowledge or experience with federal databases such as Common Origination and Disbursement (COD) and the National Student Loan Database System (NSLDS). E. Experience using computer or web-based technology in the delivery of programs and services (i.e. PeopleSoft, Financial Management Systems, Microsoft Excel, Microsoft Word, Dynamic Forms, Scholarship Manager or other software used to process financial aid). Special Working Conditions
How to Apply Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information.
Applicants who currently work for any of the MCCCD campuses/locations should utilize their HCM Employee Self Service page to apply for jobs by logging in to HCM and clicking on Navigator / Menu / Self Service / Recruiting / Careers. For instructions on how to apply, go to HCM Internal Applicants Quick Reference Guide. At this time, Scottsdale Community College does not provide Visa Sponsorship. Posting Close Date Apply on or before June 17,2025 to be considered. EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=321406&PostingSeq=1 jeid-aef68afc6eae7d439e87ae5721542899 | |