Retirement Benefits Specialist

This Retirement Benefits Specialist position is part of the Benefits Determination Division of SERS, which reviews historical account information, analyzes a wide variety of data, and interprets and applies the terms and provisions of governing policies, procedures, contracts, legal documents, and actuarial calculations. In this role, you will perform mathematical calculations, prepare and provide technical assistance, and perform customer service activities.

Additional duties include serving as a resource to the Chief Counsel's Office on court orders pertaining to member accounts; handling "multiple service" account processing for members with both SERS and PSERS service; calculating member account data when a retiree returns to state service; attaching support orders and tax levies to member accounts; and processing discontinued disabilities for members currently receiving disability benefits.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5-hour work week, Monday through Friday.
• A work schedule beginning and ending between 7:30 AM. - 4:30 PM, inclusive, with a half-hour or one-hour unpaid meal period will be considered, dependent on operational requirements. The requested work schedule may not end prior to 4:00 PM.
• Telework: After an initial period of training, you may have the opportunity to work from home part-time (hybrid telework schedule), up to 3 days per week, depending on operational needs. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you must work on-site at the work location specified in this job posting.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Retirement Technician (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year as a Fiscal Technician (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration) performing work within a public pension or retirement system or related area, such as a Comptroller's Office; or
• Two years as a Human Resources Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration) performing work in the areas of benefits or systems processing; or
• An associate's degree and two years of experience in the processing of benefit payments; or
• Four years of experience in the processing of benefit accounts or payments within a public pension or retirement system or related area, such as medical insurance or other insurance or pension benefits; or
• An equivalent combination of experience or training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.