Supervisor, Government Subsidized Programs

Ready to manage a team responsible for $200M in annual revenue? You can do that. Do you want to lead the processes and procedures that support government-subsidized programs? As a Supervisor of Government Subsidized Accounts at Spectrum Business, you can do that.

Spectrum Business provides modern enterprise technology solutions that meet the unique needs of some of the country's biggest brands. If you're looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment.

RESPONSIBILITIES

• Manage critical government-subsidized programs, including E-rate, RHC and CTF.
• Assist clients with program eligibility rules, create custom proposals and manage client billing
• Ensure account compliance in accordance with policies and regulatory requirements

• Serve as an SME on government-subsidized programs, including eligibility rules, filing deadlines, funding criteria, account setup, account hierarchies, billing, invoicing and collections.
• Recruit, hire, train and manage analysts and conduct routine performance reviews.
• Supervise the RFP process and work with Legal and Regulatory to design responses.
• Collaborate with the governing bodies of the Universal Service Administrative Company (USAC) and the California Public Utilities Commission (CPUC).
• Monitor Salesforce dashboards and ensure requests are processed within established SLAs.

WHAT YOU BRING TO SPECTRUM BUSINESS

QUALIFICATIONS

Required Qualifications:

Education:

• Bachelor's degree in a related field or equivalent experience

Experience:

• 1+ years of management experience
• 2+ years of telecommunications experience
• 3+ years of legal or regulatory experience
• 4+ years of team lead experience
• 5+ years of sales or relationship management experience
• 5+ years of project management and financial, accounting or data analysis experience
• 5+ years of experience with E-Rate, RGC or CTF
• 5+ years of experience with ICOMS/CSG and Salesforce.

Skills:

• Leadership
• English communication skills
• Proficient in Microsoft Office and Sharepoint
• Ability to analyze complex data and translate to communicate conclusions

SPECTRUM CONNECTS YOU TO MORE

• Tools + Tech: Work with innovative, customer service technology and information systems
• Job Perks: Receive a company vehicle, tools, professional uniform, and personal protective equipment to do your best and stay safe
• Supportive Teams: Learn from managers and work with team-oriented colleagues who want you to grow and succeed
• Competitive Pay: Generous starting salary, plus pay increases as you advance and paid training
• Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company
• Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed
• Variety of Work: No two days, clients, or calls are ever the same which keeps each day new and exciting

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