Director, Child Protection Program and Medical Services, Social Work

Position Summary/Department Summary:
This social work leadership position at Boston Children's Hospital provides direction, leadership and management to clinical social workers, resource specialists and associated personnel in Child Protection Program, Medical Inpatient, Ambulatory care areas, and Emergency Department Social Work

Key Responsibilities:

• Directs and leads the CPP & Medical Services of the Social Work Department to ensure effectiveness and efficiency for key functions and processes
• Collaborates with leaders in clinical settings to ensure Social Work services are provided in accordance with Social Work hospital/department and regulatory standards and requirements.
• Develops and implements plans for the development of departmental staff through training programs, supervision, individual learning activities and recognition.
• Works collaboratively with leaders of clinical departments and delegates authority, responsibility and works appropriately among subordinates or subordinate work units.
• Works with Social Work Supervisors and Program Managers to provide consistent direction, clinical supervision and ongoing training for social work staff.
• Prepares and monitors the department budgets, confirming plans and strategy with Sr. Director. Monitors operational and financial targets and variations in line with budget expectations.
• Collaborates with Patient Services, Hospital Compliance and others to ensure compliance with government regulations, Joint Commission requirements and third-party payer requirements.
• Ensures operations coordination with ISD, Facilities, Marketing, outside vendors and contractors as needed.
• Monitors performance feedback and plans, develops and implements activities to improve the individual and collective performance of the staff in providing services to patients and families.
• Directs and develops staff to look at service delivery workflows and processes and identifies opportunities for improvement of these outcome metrics.
• Manages program development, the recruitment process and interviews prospective social work candidates and makes recommendations for hiring.
• Collaborates with departments throughout the enterprise in the hiring of Social Workers. Leads individuals and work groups to continuously improve performance by creating an environment that ensures application of quality principles and techniques to achieve desired outcomes.

Minimum Qualifications

Education:

• Master's degree in social work

Experience:

• Minimum of 8 years of progressively responsible Social Work experience including a minimum of 3 years of supervisory/management experience.
• Previous pediatric medical social work experience highly preferred
• Flexibility and ability to work in a fast-paced, dynamic environment
• Excellent communication skills are necessary
• Diverse candidates encouraged to apply

Licensure/Certifications:

• LICSW licensure in state of MA