ISSS Check-In and Welcome Session Intern

The ISSS Check-In and Welcome Session (CIWS) program is aimed at supporting new international students as they transition to their academic and campus life at the University of Minnesota. All students must "check in" with ISSS by submitting their visa/immigration documents electronically to ISSS for verification of their visa status. All students will have the opportunity to attend an in-person ISSS Welcome Session before classes begin to learn important information while developing connections with their peers and the ISSS office. The primary responsibility of this position is to provide support for the CIWS program by reviewing immigration documents, updating student records, and preparing for and staffing the Welcome Sessions, including presenting and socializing at the events. There may be additional opportunities to support other ISSS programs.

Duration: July 21 - August 29, 2025

Hours:
10-20 hours/week from July 21 - August 8
30-40 hours/week from August 11 - August 29
Start time may be as early as 7:00 am on event days
Shifts will end no later than 4:30 pm

Interns will:
Learn the basics about visa types that ISSS serves
Process ISSS Check-In submissions, which involves:
Review student documents to verify legibility and completeness using the Sunapsis international office program
Update student records in PeopleSoft
Provide support for the ISSS Welcome Session events, which involves:
Provide input and feedback on session content and activities
Set up for sessions
Direct students where to go
Check students in when they arrive and direct the flow of traffic
Help students with questions about the ISSS Check-in submission process
Collaborate with other ISSS student staff to present a section of the Welcome Session to large audiences
Lead or support social activities
Develop presentation and public speaking skills
Update program materials as needed
Other miscellaneous tasks as required, including support for other ISSS new student programs

To apply, we require a resume. We do not require a cover letter. In place of a cover letter, please answer the following questions:

The required training for this position is in-person from July 21-25. Are you available on these dates?
The busiest time for this position is in late August. Are you available to work 30-40 hours per week between 8/18 and 8/29?
Some shifts may start as early as 7:00 am on campus. Are you able to arrive on campus and be ready to work at this time?
Why are you interested in this position? (no more than 150 words)
What makes you a good candidate for this internship? (no more than 350 words)
What do you hope to gain/learn from this internship? (no more than 300 words)

Essential Qualifications:

Must be full-time University of Minnesota student making satisfactory academic progress.
Must have reliable transport to campus.

Preferred Qualifications:

Student interested in international education, intercultural communication, or a related field
Strong attention to detail
Excellent organizational skills
Effective communication skills
Intercultural experience
Student services experience
Computer proficiency

International Student and Scholar Services (ISSS) is dedicated to serving the University of Minnesota's international community.

Its primary mission is to assist international students and scholars in successfully accomplishing the goals that brought them to the University. ISSS supports the University's internationalization efforts by helping departments bring new foreign nationals into the community; by providing intercultural training for students, staff, and faculty; and by offering events that build links between the U.S. and international communities on campus. The office helps new international students transition to the University of Minnesota through Global Gopher Experiences, a series of virtual and in-person events, and convenes the International Student Advisory Board to ensure international student voices are represented on campus.

Pay Range: $15.25 an hour

Please visit the Office of Student Health Benefits website for more information regarding benefit eligibility.

Student workers are eligible to participate in the Student Health Benefit Plan, if they maintain 6 or more eligible course credits within a given semester. The same applies for Undergraduate Students, Graduate Assistants, Residents, Fellows and Interns.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a resume.

To apply, we require a resume. We do not require a cover letter. In place of a cover letter, please answer the following questions:

The required training for this position is in-person from July 21-25. Are you available on these dates?
The busiest time for this position is in late August. Are you available to work 30-40 hours per week between 8/18 and 8/29?
Some shifts may start as early as 7:00 am on campus. Are you able to arrive on campus and be ready to work at this time?
Why are you interested in this position? (no more than 150 words)
What makes you a good candidate for this internship? (no more than 350 words)
What do you hope to gain/learn from this internship? (no more than 300 words)

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).