Scheduling Coordinator (TMS Clinic)

Our Semel Institute is seeking to hire a full-time Scheduling Coordinator to join our Neuromodulation Division. The Division integrates the work of experts to develop new approaches to understanding the brain and new treatments for psychiatric and neurological disorders. You will primarily focus on scheduling and coordinating with patients. Responsibilities include:

• Answering and directing central phone lines
• Front desk duties (greetings, check-in, discharge, preparation of patient charts, etc.)
• Patient interviewing, encounter registration
• Verifying insurance benefits and record benefits for finance review
• Monitoring collection, quality control, and processing of charge documents
• Updating referrals and new authorization dates and extended treatments
• Other administrative duties as assigned

Salary range: $25.60-$36.33

• Prior experience working in a medical setting support service role
• Prior TMS experience (highly preferred)
• Knowledge of basic psychiatric terminology (preferred)
• Ability to perform the functions patient encounters, registration, and appointment scheduling using a computerized system
• Knowledge of patient related policies and procedures
• Knowledge of Microsoft Work, Windows, Outlook, and other PC applications
• Knowledge of Medical Enterprise supported services, Care Connect (EPIC) systems (preferred)
• Skill in performing basic arithmetic operations
• Sufficient typing skills
• Strong communication skills
• Ability to work as part of a team, establishing and maintaining cooperative working relationships with all staff members, management, and the public