New

Supervisor, Contractor Support

Charter Communications
United States, South Carolina, Florence
May 16, 2025
Do you embrace change? Are you highly organized? Do you have strong project management skills? If so, you might be a great fit for our Supervisor of Contractor Support, a part of Spectrum's Field Operations business unit. Our mission is to integrate the highest quality service with clearly superior entertainment and communications products that consistently exceed the expectations of our growing customer base. BE PART OF THE CONNECTION As a Field Operations Supervisor of Contractor Support, you are collaborative and highly organized. You will be responsible for Contract Support, interacting with Contract Business Partners to ensure compliance with Spectrum specifications and requirements for installation, drop bury, and project related activity. In this role, you will also handle customer escalations, damage claim investigation and assist with onboarding of new service partners, and monitor workload to ensure completion of work when it is issued. WHAT OUR CONTRACTOR SUPPORT SUPERVISORS ENJOY MOST Achieving performance goals Ensuring projects are completed timely and efficiently The team-oriented culture Building internal and external relationships WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education: Bachelor's degree in electronics or equivalent experience Experience: 5+ years of Field Technician work in residential, commercial and Multiple dwelling installation/service experience preferred, Experience in complex, structure cabling jobs that include interior/exterior installation of Cat5/Cat6 cabling, Experience in programming and installing routers, Internet gateway services, Layer2/3 Ethernet switches and wireless access points in commercial environments, Vendor Management Experience Skills: Project management, time management, communication, leadership, problem-solving, collaboration SPECTRUM CONNECTS YOU TO MORE Learning Culture: We invest in your learning through 160+ hours of training, hands-on experience, and mentoring to advance your skills Dynamic Growth: We invest in your learning, and provide paid training and opportunities to move up and around the company Competitive Pay: Generous starting pay Total Rewards: See all the ways we invest in you-at work and in life Apply now, connect a friend to this opportunity or sign up for job alerts! TOP445 2025-54092 2025 Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.