Account Manager

Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.

Serves as a key member of the Museum's team, managing and executing communication strategy, media relations, public relations and print and digital outreach efforts for the Patricia & Phillip Frost Art Museum at Florida International University. Develops and manages a diverse portfolio of marketing and communications projects that promote a dynamic roster of exhibitions and programs, world-class collections, innovative scholarly and creative initiatives, and forward-looking advancement efforts to multiple audiences. Coordinates communications efforts and workflows across the Museums and will work closely with Florida International University's Office External Relations, Strategic Communications and Marketing.

• Understands and communicates institutional mission, values, and content to both general and target markets to drive attendance, stimulate revenue, and diversify audiences and customer/client base. Ensures that messages are clear, compelling, consistent, and effective.
• Generates media coverage of the Patricia & Phillip Frost Art Museum and by cultivating business relationships with the media and monitoring trends in arts/culture. Pitches stories to appear in print, electronic, and online media. Organizes media previews and visits, including event flow, attendance, and spokesperson talking points.
• Writes/edits, and distributes press releases, media advisories, images, and fact sheets. Oversees archiving of media clippings and maintain database of media contacts.
• Serves as a liaison with External Relations to obtain approval for press releases, drafts press releases for review, distributes approved press releases to press contracts
• Researches and develops new media contacts. Researches, proposes, and implements new ways of marketing the museums.
• Identifies print marketing opportunities and creates regular schedule for advertising with key partners
• Evaluates website content, proposes and supervises implementation of website updates, working with museum staff to assure that there is brand consistency and alignment with the university
• Develops compelling, innovative, and integrated digital marketing and promotional campaigns, including utilizing online services and social media that support the promotion of fundraising campaigns, exhibitions, programming, and special events.
• Utilizes a variety of digital platforms including search engines, social media (Facebook, LinkedIn, Twitter, and Instagram), paid online advertising, and individual site placements
• Assists Museum Directors with talking points for media and stays abreast with trends in the community and the local and national art world.
• Oversees the social media strategy and implementation to ensure comprehensive digital marketing campaigns across all channels. Established and communicates standard operation procedures (SOPs) in this area.
• Performs essential duties in any emergencies such as hurricanes, public health emergencies, and/or any other university emergency closing. The employee is expected to be available to report to work as needed during university emergency closing with appropriate notification of a department administrator.
• Manage and update museum events using Eventbrite, a third-party system for event publication and promotion.
• Serves as the merchant account's primary contact or technical contact; Handles sensitive cardholder information and/or processes credit cards transactions for the department/unit; Will have access to a third party system (software, gateway, etc.) that processes, transmits, and/or stores cardholder information.

Bachelor's degree in Marketing, Media/Public Relations, Communications or appropriate degree and three (3) years of experience in a related field.

• Experience with social networking platforms: e.g. Facebook Twitter, Instagram, Snapchat, YouTube, etc., and ability to maintain regular communication via social media, including understanding proper messaging formats, techniques and strategies unique to each social media platform
• Experience using a content management system and/or MailChimp, and Adobe Creative Suite are a plus.
• Candidate should be able to write professionally and creatively.

Administrative

Begin time: 9:00 AM

End time: 5:30 PM

Expanded Background Check

Ability to work flexible hours as needed.

Ability to work occasional evenings, weekends and at locations outside of the University

Travel to FIU Campus

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affirmative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. For inquiries regarding nondiscrimination, contact FIU's Office of Civil Rights Compliance and Accessibility at 305.348.2785 or email ocrca@fiu.edu.