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Social Media Community Coordinator - Part Time

Genesco
United States, Tennessee, Nashville
535 Marriott Drive (Show on map)
May 16, 2025
The Social Media Community Coordinator will support Johnston & Murphy with the following initiatives: Key Responsibilities Engage with the Audience: Respond to comments, messages, and mentions. Foster conversations and encourage interaction. Maintain a positive brand voice and tone. Re-post tagged content and stories. Review and approve User Generated Content. Monitor Social Media Channels: Track trends, conversations, and sentiment. Flag potential issues or crises early. Report community feedback to internal teams. Track customer feedback for product and merchandising teams (Wide, Narrow, Sizing) Occasional Customer Support: Help answer product-related questions. Escalate issues to the support team when needed. Experience and Skills: BS/BA or equivalent experience. 1-5 yrs experience working in Social Media Marketing Apply