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Engineer IV, DevOps

Concentra, Inc
paid time off, tuition reimbursement, 401(k), retirement plan
United States, Texas, Addison
May 16, 2025

Engineer IV, DevOps
Location

US-TX-Addison


Job ID
328612

Pos. Category
Corporate - Information Systems

Pos. Type
Full Time



Overview

Concentra is recognized as the nation's leading occupational health care company.

With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America's workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees.

The DevOps Engineer IV is responsible for automating and maintaining configurations, deployments, services, integrations, and monitoring. Additionally, they are expected to deploy applications to Kubernetes, resolving and improving custom application performance, and assisting software engineering with planned improvements and projects. The role includes extensive coordination with the application, development, and security teams. The DevOps Engineer IV is also expected to design and
implement automation to support business processes or technology. The DevOps Engineer IV position learns and maintains legacy applications while working with application development to migrate these applications to modern frameworks in cloud environments. An ability to rapidly learn new technologies and environments to ensure a superior level of customer service is a must. They are responsible for incorporating and adhering to requirements defined by technology standards.



Responsibilities

* Provide technical leadership, including defining best practices, reviewing designs, developing technical governance, and collaborating with leadership for roadmap plans and implementations
* Create, configure, and maintain CI/CD pipelines as well as enforcing and adjusting standards as needed
* Expand, optimize, and refactor CI/CD pipelines for enhanced efficiency, security, reliability, and observability
* Configure, monitor, and maintain applications, services, and environments
* Create, maintain, and update Configuration as Code (CaC) (Ansible experience is a plus)
* Create templates, roles and playbooks for CaC which are reused across multiple systems or environments
* Create, maintain, and update Infrastructure as Code (IaC) (Terraform experience a plus)
* Create modules, templates, and Policy as Code governance for IaC
* Create pipelines design patterns for pipeline build and deployment of container-based applications and services
* Architect, design, and build Kubernetes environment with an ArgoCD pipeline
* Deploy and maintain applications into Kubernetes using Helm charts
* Lead analyzation of environments, systems, and services to remediate service degradation and service outages
* Lead design and resolution efforts for identified root causes of service degradation and service outages
* Provide in-depth knowledge of IAM, encryption, and security policies to ensure secure practices
* Apply knowledge across several Lines of Business and teams
* Innovate on pipelines including build, test, and deployment stages
* Create, maintain, and update documentation and deployment diagrams, including setting standards and best practices
* Make improvements and innovate in the codebase to drive a secured DevOps culture
* Provide guidance on custom developed application architecture
* Assist technical and non-technical teams with new applications and application update rollouts
* Suggest and implement improvements to existing software development processes and workflows
* Promote communication, integration, and collaboration for enhanced software development productivity
* Provide technical mentoring to the more junior DevOps Engineers
* Ensure all changes comply with change management policies and procedures
* Provide analysis of applications and services from monitoring and as well as analysis of key observability metrics



Qualifications

* Minimum of 10 yrs. relevant experience
* Mastery of AWS or Azure required, ideally also with experience of the other
* Mastery of PowerShell, python, bash, or other scripting languages
* Mastery of Configuration as Code (CaC), typically including ansible
* Mastery of Infrastructure as Code (IaC), typically including terraform
* Expertise with source control and git required, preferably with GitLab
* Mastery of CI/CD pipelines, preferably with GitLab Runners
* Mastery of containers, such as Docker Images or Kubernetes, required
* Expertise with modern multi-tier applications required
* Large scale multi-site operations expertise required
* Experience with operating systems administration, including Windows and Linux, required; with expertise in at least one required
* Knowledge of browser-based technology required
* Knowledge of networking required
* Knowledge of Microsoft productivity applications required
* Experience with observability and monitoring solutions required (Dynatrace experience preferred)
* Experience with Atlassian tools (e.g. Jira, Confluence) preferred
* Experience with Agile processes and methods required
* Experience with TIBCO BusinessWorks, BusinessConnect and EMS a bonus
* Experience with serverless code or Function as a Service (FaaS) a plus (e.g. Azure Functions
and AWS Lambda)
* Development experience with any of the listed technologies a plus (.NET, Java, C#, Python)
* Experience with relational databases a plus (SQL Server, Oracle, Sybase, MySQL, Postgres, Job-Related Skills / Competencies

* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Ability to effectively multi-task and adapt to changing business priorities
* Excellent attention to detail
* Willingness to learn new technologies
* Superior analytical and problem-solving skills
* Identify patterns and logical relationships
* Excellent time management and organizational skills are required
* Proven drive towards continual improvement
* Strong interpersonal and communication skills a must; ability to read, write, and speak in a professional manner
* Clearly and accurately describe a design, implementation, configuration, or error when documenting or communicating
* Superior customer service skills
* Must possess a personal sense of urgency
* Requires superior teamwork skills



Additional Data

Employee Benefits

    401(k) Retirement Plan with Employer Match
  • Medical, Vision, Prescription, Telehealth, & Dental Plans
  • Life & Disability Insurance
  • Paid Time Off
  • Colleague Referral Bonus Program
  • Tuition Reimbursement
  • Commuter Benefits
  • Dependent Care Spending Account
  • Employee Discounts

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required.

*This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management*

Concentra is an Equal Opportunity Employer, including disability/veterans

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