General Manager

San Francisco Hotel

Amidst the breathtaking views that can be found in any corner of the city, San Francisco has something for everyone. You will find a vibrant culture full of art, historical landmarks, museums, world-class restaurants (including a few gourmet food trucks), music festivals, community fairs and championship-caliber sports teams. In just seven square miles, this coastal city packs in a lot and right in the hustle and bustle of it all is the four-star Omni San Francisco Hotel; an ideal destination for guests and associates alike.

The associates at the Omni San Francisco Hotel establish challenging and motivating careers as they receive training and mentoring from a hotel that consistently holds rank at the top of guest service scores. With low turnover, a familial setting and a commitment to development evidenced by its internal promotion rate, the Omni San Francisco Hotel is the perfect place to jumpstart your career. If you seek empowerment, recognition and a diligence to provide superior service, the Omni San Francisco Hotel could be everything you have been looking for.

This position functions as the primary, strategic business leader of the Omni San Francisco Hotel, responsible for all aspects of the operation. Responsibilities include guest and associate satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to ownership. Leads a team in the development and implementation of property-wide strategies. Ensures implementation of brand service strategy and initiatives, with the objective of meeting or exceeding guest expectations. In addition, the General Manager builds relationships with key customers through personal involvement in the sales process. The position ensures Omni Hotels & Resorts sales channels are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand.

* Identifies leadership and fosters career development.
* Inspires and motivates team to achieve operational excellence.
* Creates a cohesive leadership team and positive business environment that consistently delivers results
* Develops deployment strategies to market property in order to continue to grow market share.
* Supports the sales strategy by encouraging effective revenue management practices.
* Reviews the STAR report, competitive shopping reports and using other resources to maintain an awareness of the property's market position.
* Identifies key drivers of business success.
* Reviews sales goals and strategies to ensure alignment with positioning and pricing
* Ensures sales and revenue engines are leveraged to drive RevPAR improvement year over year.
* Ensures capital expenditure funds are being budgeted and deployed effectively and within program.
* Holds staff accountable for successful performance in a positive manner.
* Utilizes an "open door" policy.
* Communicates a clear and consistent message regarding property goals to produce desired results.
* Fosters associate engagement to providing excellent service.
* Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
* Hires executive committee team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
* Works collaboratively with various Homeowners Associations and Global Sales Offices to build and nurture strong relationships to aid the business objectives of the resort
* Provides strategic direction and direct support to ensure the success of the group sales team.
* Participates in daily Operations meetings to ensure strong and sustained interdepartmental communications, problem resolution and guest satisfaction
* Participates directly in risk management issues and prevention including legal and workers compensation
* Ensures accurate revenue, expense and labor forecasts and execution
* Creates appropriate development plans based on individual strengths, development needs, career aspirations and abilities

5 years minimum experience as a General Manager in an upscale environment preferred
• Previous experience in a similar environment and type of hotel preferable
• Strong leadership skills
• Excellent communications skills
• Able to motivate team to provide best-in-class customer service
• 10+ years of P&L responsibilities
• Bachelor's degree preferred

Pay Scale - $240,000 - $260,000

The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate's qualifications and/or experience.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.