HR Coordinator- Bilingual

Overall Summary:

The Human Resources Coordinator provides administrative, coordination and communication support to the entire Human Resources team. They interface with employees on a daily basis, responding promptly to questions and providing information and guidance, therefor the role is needed onsite.

Primary Duties/Responsibilities:

• Facilitate new hires and contractor orientation, including all related activities.
• Manage new hire orientation slide deck and applicable training videos; ensure that information is relevant and updated.
• Accurately check the status for eligibility of internal applicant promotions and rehires
• Track and maintain all new hire activity in the HRIS system assists with ongoing management and maintenance of employee files.
• Accurately complete data entries including employee reviews, transfers, promotions, and terminations.
• Quickly and discretely respond to employee questions regarding job applications, benefits and payroll, life events, and enrollment.
• Follow up with new hires who have not completed benefit and other elections.
• Prepare employee communications; including employee wage notices and termination letters.
• Create and distribute weekly reports and all ad hoc reporting requests.
• Support the badging and security system.
• Collaborate with colleagues in planning and executing IWCO events including community giving and company-wide meetings.
• Serve as backup to the Guest Experience Specialist and Executive Assistants as needed.
• Participate in various HR projects as needed.
• Perform other (or other related) duties as applicable or assigned.

Required Skills/Abilities/Competencies:

• Microsoft Office Suite proficiency or related software (Word, Excel, PowerPoint).
• Excellent verbal and written communication skills; customer-service oriented.

• Detail and deadline oriented.
• Ability to prioritize and work with little oversight.

• Excellent time management skills; proven ability to readily adapt to changing priorities.
• Demonstrated continuous improvement mindset with a focus on streamlining and standardizing processes.
• Highly dependable and organized.
• Ability to maintain confidentiality.

Education and Experience:

• Associate's and/or Bachelor's degree preferably in Human Resources.
• 2-3 years' experience in a relevant field.
• Previous administrative or customer service experience preferred.
• Facilitation experience preferred.
• Bi-lingual Vietnamese or Hmong-English skills preferred.
• UKG experience preferred.

Physical Requirements:

• Ability to work 8 hours consecutively.
• Prolonged periods of sitting at a desk and working on a computer.
• Adjust schedule as needed to accommodate a 24/7 work environment.

Salary:

The hourly rate range for this position is $23.00-27.00/hr.

At IWCO, base pay is determined by job-related knowledge, skills, credentials, and experience, along with factors such as role scope and location. Candidates seeking compensation outside of the posted range are encouraged to apply and will be considered based on their individual qualifications and/or may be considered for other positions.

Pay is influenced by a variety of factors specific to the position, including market conditions and, in some cases, education, work experience, and certifications. Beyond competitive pay, IWCO is committed to supporting our team members and their families with comprehensive benefits. These may include health, dental, and vision insurance, life insurance, and other wellness programs. Eligible employees also enjoy 401(k) plans, paid holidays, vacation time, sick leave, and more. At IWCO, we invest in you so you can take care of what matters most.

IWCO is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any protected status as defined by law. Hiring Bonus: terms and conditions may apply; bonus is offered for a limited time only; please contact our HR team to learn more.

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