CRA Mortgage Loan Manager

Welcome to PeoplesBank! We are the largest mutually chartered bank in Western Mass and Northern Connecticut, we are proud to lead the way in green values, sustainable energy financing, and charitable giving. Our commitment to operating in the best interest of our customers is matched by our dedication to fostering an inclusive and engaging work environment. We offer excellent compensation, workplace flexibility, and a competitive benefits package to our associates. Our award-winning culture has earned us recognition as the Best Place to Work and Best Local Bank. Join our team of dedicated and innovative individuals and be a part of our dynamic, successful organization. Let's make a difference together!

Summary:

The CRA Mortgage Loan Manager is responsible for overseeing the production of residential loans to Low to Moderate Income (LMI) communities, majority-minority communities, LMI individuals and minority individuals in assigned market territories. The CRA Mortgage Loan Manager assumes responsibility for recruitment, training and coaching of the CRA Mortgage Sales Team.

Essential Duties and Responsibilities:

• Responsible for achieving production goals through personal production as well as effective leadership, recruiting, retention, training, and coaching a profitable sales team.
• Participates in community organizations with the goal of increasing CRA visibility for PeoplesBank and making loans to low- and moderate-income borrowers.
• Coordinate and conduct home buyer and credit seminars for potential CRA and multicultural origination mortgage applicants.
• Partners with community, non-profit and government agencies focused on affordable housing programs or minority communities.
• Stay up to date and knowledgeable of local real estate market conditions, affordable housing mortgage product and process trends, and competitive position. Provide feedback and recommend solutions to Senior Management.
• Completes all yearly compliance training and testing and complies with bank, federal, and state regulations. Comply with Bank Policies and Procedures. Adheres to departmental and bank-wide service standards.
• Other duties as assigned.

Supervisory Responsibilities: Yes

Education and/or Experience:

• Bachelor's degree or equivalent education and related experience.
• 5+ years of Mortgage and Residential Lending experience with a focus on CRA Lending.
• 3+ years of Sales Management experience in the Mortgage industry preferred.

Skills needed:

• Advanced ability to communicate clearly and effectively, both verbally and in writing, across a broad range of audiences.
• Demonstrated advanced ability to recruit, motivate and retain a productive, engaged sales team.
• Advanced level of professional skills and understanding of loans and services with high complexity and significance to the business unit.
• Excellent organizational skills and attention to detail.
• Extensive knowledge of mortgage loan products, conventional loan structures and Federal and State regulations.

Certifications, Licenses and/or registrations:

This position requires National Mortgage Licensing System (NMLS) registration; and ability to obtain said license after a period to be determined by decisionmaker. Must be able to successfully complete the registration process, which includes, but is not limited to, undergoing a criminal background and credit check and must remain in compliance with the NMLS license regulations and rules.

Computer Skills:

Knowledge of Microsoft computer applications including Word and Excel and experience using laptop technology.

Work Environment and Physical Demands:

The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to sit, use hands to sort, write and keyboard, and to listen and speak. The associate is frequently required to reach, walk, stoop, crouch. The associate is occasionally required to stand, lift, bend, drive and travel.