DFI Technical Writer

Job Title: Technical Writer

Location: Hybrid: Fairfield, CA

Clearance Required: Active Secret Security Clearance

Employment Type: Full-Time

Company Overview

Echelon Services LLC is a Native Hawaiian-Owned 8(a) small business dedicated to providing IT, engineering, cybersecurity, and cloud services in support of federal and defense missions. We are committed to operational excellence, cultural integrity, and advancing mission success for our customers across the Department of Defense and other federal agencies.

Position Summary

Echelon Services is seeking a Technical Writer with deep experience developing technical documentation to support system development, operations, and end-user guidance. The ideal candidate will bring a keen attention to detail, a structured approach to documentation, and an ability to translate complex technical concepts into clear, accurate written products.

This position requires strong collaboration with engineers, developers, and project stakeholders to gather information and create documentation that aligns with project goals, security compliance, and user needs.

Key Responsibilities

• Write, edit, and maintain technical documentation including system specifications, user guides, installation manuals, standard operating procedures (SOPs), and training materials.
• Collaborate with subject matter experts (SMEs) to gather technical data and validate accuracy of documentation.
• Organize and structure content for clarity, usability, and compliance with government standards and templates.
• Ensure consistency and adherence to documentation style guides and security classification protocols.
• Participate in document reviews, revisions, and final delivery of materials to internal and external stakeholders.
• Maintain version control and documentation repositories throughout the lifecycle of a project.

Basic Qualifications

• Ten (10) years of functional experience in technical writing and editing of specifications, reports, manuals, and other system documentation.
• Proven ability to write for both technical and non-technical audiences.
• Experience working with cross-functional teams in technical environments.

Education Requirements

• Bachelor's Degree in English, Communications, Technical Writing, Computer Science, Engineering, or a related field.

Clearance Level

• Active Secret Security Clearance required at time of application.

Work Environment and Physical Demands

• Work is typically performed in a normal office environment.
• Position may involve sitting for extended periods, working at a computer, and occasional travel depending on project requirements.

Salary at Echelon Services is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $80,000 - $100,000 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Echelon's total compensation package for employees.

Echelon Services LLC is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

EEO Veteran/Disability/Gender