Business Analyst

Responsibilities:

* Support the IT PMO in the full lifecycle of budget and cost estimation and invoice and cost recovery.

* Work with leadership on Planning, Programing, Budget, and Execution (PPB&E) activities and strategy related to IT Services.

* Support service subscription through the facilitation of invoice generation and cost recovery activities with external entities ensuring compliance with all applicable fiscal/audit regulations and best practices.

* Develop cost models and estimates, based on independent data and total cost of ownership and provide updates as required for the Program Office's service catalog.

* Utilize Program Office tools to generate, send, and track status of invoices with customers.

* Support the Program Office in the execution and allocation of external Purchase Requests (PR) with the CFO office.

* Track cost recovery of services and based on Service Agreements and requirement fulfillment.

* Maintain a relationship with Customer POCs and communicate all changes in service or reconciliation of invoices.

* As required, support the Service Agreement team in capturing and documenting customer requirements and costs.

* Establish process and procedures for tracking and maintaining invoice and cost recovery schedules.

* Utilize Program Office software and tools as required managing cost of the portfolio.

* Assist the Program Office and team as required.

Qualifications:

* Must have an active/current TS/SCI and be able to pass a CI Poly.

* Must have 12 years' experience with 5 in IT consulting. DoD or IC experience is highly preferred.

* A bachelor's degree or equivalent training and experience.

* Excellent oral and written communication skills with customer, team, and leadership.

* Ability to effectively prioritize and execute tasks while under pressure.

* Strong customer service orientation.

* Excellent creative problem-solving skills.

* Exceptional organizational skills and impeccable attention to detail.

* Ability to complete a high volume of tasks and projects with little or no guidance.

* Familiarity with Service Now and/or Proven Optics is desired.

* Proficiency in Microsoft Office and other office productivity tools, with aptitude to learn new software and systems