New

Scheduling Coordinator

TEKsystems
$17.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Iowa, Cedar Rapids
May 14, 2025
TEKsystems is hiring customer service representatives to join our clients team in a remote setting. Preferred states: Iowa, Nebraska, South Dakota, Minnesota, Wisconsin, Texas. Scheduling Coordinator In this role the employee will be expected to contact workers' comp claimants to assist with the scheduling of work comp diagnostic or outpatient therapy services. Employees will communicate with diagnostic imaging centers, outpatient therapy providers, work comp claimants and insurance carriers to ensure prompt scheduling of any diagnostic or outpatient therapy services. Streamline places a strong emphasis on customer service, employee production and accuracy. Employees will be expected to communicate with various customers via phone, email, fax and text while working out of multiple programs including Outlook Intake Coordinator: In this role the employee will be expected to input workers' comp claimant demographic information while seeking any additional documentation required to facilitate the scheduling of work comp diagnostic or outpatient therapy services. This includes reviewing medical documents for accuracy and soliciting additional information from various sources including medical doctors, insurance carriers and other 3rd party vendors. Streamline places a strong emphasis on customer service, employee production and accuracy. Employees will be expected to communicate with various customers via phone, email, fax and text while working out of multiple programs including Outlook, Microsoft Teams and Streamline's internal record-keeping systems. Some medical experience is preferred but not required. Strong computer literacy and customer service focus preferred. Skills & Qualifications High education is required: bachelor degree preferred, associates is acceptable 40+ WPM typing Ability to navigate multiple computer programs at once Must have ability to connect to internet via ethernet cable Prior retail customer service experience required Pay and Benefits The pay range for this position is $17.00 - $17.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on May 23, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.