Job posting has expired
Back to search resultsMember Retention Representative, Bilingual Mandarin/Cantonese
![]() | |
![]() | |
![]() United States, New York, New York | |
![]() 220 East 42nd Street (Show on map) | |
![]() | |
Overview
Performs outreach to identified new and existing members to help navigate positive experiences with the Health Plan and ensure member satisfaction to minimize rapid disenrollments. Advocates will assist by resolving escalations and complex issues and eliminate service interruptions to retain members. What We Provide
What You Will Do
Qualifications Licenses and Certifications:
Education:
Work Experience:
Pay Range USD $25.46 - USD $31.86 /Hr. About Us VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 "neighbors" who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond. |