New

Customer Service Rep

Ampcus, Inc
United States, New York, New York
100 Church Street (Show on map)
May 13, 2025
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Customer Service Rep Location(s): New York, NY Primary Responsibilities: 2 to 3 months training on the job assignment. Research account and transaction records in order to resolve issues for registered representatives and shareholders about their mutual fund accounts. Process telephone requests such as redemptions, exchanges, and maintenance updates when requested by registered representatives and shareholders Review transactions processed by other associates to ensure they were completed correctly Provide accurate, thorough, and professional responses to registered representatives and shareholders regarding their mutual fund investments Strong problem solving and organizational skills Passionate to help others Excellent oral and written communication skills The ability to work and thrive in a team environment Strong attention to detail Accountable, ethical, good decisionmaking ability Qualifications: Bachelor's degree or equivalent work experience required. Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.