New

Technical Support Specialist

TEKsystems
$15.00 - $20.00 / hr
life insurance, sick time, 401(k), retirement plan, company vehicle
United States, Georgia, Athens
May 13, 2025
Top Skills' Details 1. Knowledge of and ability to troubleshoot and repair PC hardware, operating systems, and associated peripherals and software components 2. Must have proficiency with Windows 11 and MS Office. 3. Ability to work independently, self-starter with good time management skills. 4. Must have good verbal and written communications skills Job Description The IT Workplace Support Technician is responsible for the installation, maintenance (both hardware and software) and project support of our client's leased and purchased PCs, laptops, and printers. These systems are installed, maintained, and repaired in accordance with established standards, service levels, and operational processes. The primary focus for this position is break/fix and installation of devices in Northeast Georgia. Computing and mobile devices are installed, maintained, and repaired in accordance with established standards, service levels and operational processes. The technician will provide primary desktop support for approximately 12 sites in this service territory. JOB REQUIREMENTS: * Two-year degree (college/technical/vocational) or equivalent hands-on experience in computer systems or information technology is preferred. * Understanding of local area networks in a VoIP environment is required. * Knowledge of and ability to troubleshoot and repair PC hardware, operating systems, and associated peripherals and software components. * Must have proficiency with Windows 11 and MS Office. * Ability to work independently, self-starter with good time management skills. * Must have good verbal and written communications skills. JOB RESPONSIBILITIES: * Interfacing with customers to schedule work and ensure that customer expectations are met upon completion of work * Interfacing with other IT groups related to problems and installations as appropriate * Managing and effectively prioritizing many work requests * Maintaining current images on USB media * Keeping abreast of current imaging installation procedures * Understanding and adhering to billing and performance processes and procedures * Maintaining accurate equipment inventories * Installing standard, endorsed, or certified software and/or hardware devices, and providing minimal onsite training to get the client started * Operating a company vehicle in a safe manner. Responsible for performing monthly vehicle safety inspections. * Ability to climb into and maneuver around cabs of large bucket trucks and small pickup trucks for mobile device support * Ability to lift 50 lbs * Daily travel around service territory required. Pay and Benefits The pay range for this position is $15.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Athens,GA. Application Deadline This position is anticipated to close on May 20, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.