Senior Manager - Transaction Management

MidFirst Bank
United States, Oklahoma, Oklahoma City
Jun 30, 2025
Description The Senior Manager for the Transaction Management unit will organize, manage and oversee the daily responsibilities associated with mortgage servicing transfers and ongoing management of contracts and contract relationships associated with prior mortgage servicing transfers. Daily oversight of all Transaction Management functions includes but is not limited to: Direct management of all mortgage acquisition transactions beginning with Due Diligence ending with a successful mortgage servicing acquisition. Coordinate and conduct routine meetings with Sellers through servicing transfers First line of escalation for due diligence, sale, and post-sale issues Manage Due Diligence & Sale timeline with external counterparty Direct supervision of Transaction Management direct reports Provide support to Senior Management, Analysts, and Corporate Technology on the design, development, and management of servicing transfer reporting, infrastructure, and workflow. Communicate details of upcoming servicing transfers with internal and external stakeholders including operations impact, strategic recommendations, and resolution of open issues. Manage internal and external stakeholder relationship with a key focus on conflict resolution, reputational harm, and regulatory impact. Situational guidance to business units on interpretation and contract application to loan-level scenarios during Due Diligence. Design and implement robust data driven processes to ensure that loan data is accurately onboarded to servicing with no downstream impacts. Lead and manage due diligence efforts through sale, ensuring compliance with regulatory, insurer, and contractual requirements. Analyze loan portfolios to assess risk and operational impact. Develop and execute checklists and procedures for evaluating servicing portfolios to assist with Due Diligence. Drive continuous improvement in the acquisition process through data analysis and process enhancements. Position Requirements: Bachelors or better in Business Administration or related field. Prefer Masters in Business Administration or related field 3 years of General management, operations management, and/or business/operations analyst Experience with mortgage servicing is a plus Project Management certification a plus Ability to succeed in a fast-paced, goal driven environment with tight deadlines Excellent verbal and written communication skills Excellent critical thinking and analytical skills Excellent attention to detail Ability to lead and manage others Strong negotiation skills Proficiency with Microsoft Applications (Excel, Word, Powerpoint), Access preferred Proficiency in mortgage servicing platforms (e.g. MSP, Black Knight, Sagent, or similar) preferred Excellent project management skills with the ability to lead cross-functional teams Strong analytical, problem-solving, and negotiation skills Qualifications Behaviors Team Player - Works well as a member of a group Leader - Inspires teammates to follow them Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well Motivations Self-Starter - Inspired to perform without outside help Goal Completion - Inspired to perform well by the completion of tasks Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization Education Masters of Business Administration (preferred) Bachelors of Business Administration (required) Experience 3 years: General management, operations management, and/or business/operations analyst (required) Skills Organization (required) Microsoft Word (required) Delegating (required) Decision Making (required) Communication - Written (required) Communication - Verbal (required) Microsoft Excel (required) Project Management (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.