SVP Retail Sales Director

Build Your Future Here:

Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Well, you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is Working Together. Building Success. and by joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial goals.

Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation celebrated its 20th anniversary in 2023, donating over $7 million to local organizations since its inception.

We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank:

• American Banker Best Banks to Work For in 2021, 2022, and 2023
• Top Workplaces USA national award in 2022, 2023, and 2024
• Newsweek's America's Best Banks 2023, and 2024
• Newsweek's America's Greatest Workplaces for Women 2025
• U.S. News & World Report's Best Companies to Work For in Banking and in the Midwest 2024-2025

At Peoples Bank, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match, employee stock purchase plan, various education assistance programs such as student loan and tuition paydown/reimbursement, paid vacation, and holidays, and much more. For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/

Our associates are each accountable for living the culture and values of the organization. This includes ensuring actions and behaviors create a positive and collaborative work environment, always acting with integrity and professionalism and providing extraordinary customer service. Our goal is for you to be successful; to that end being reliable in terms of ensuring you are at work on time and work your schedule as well as actively pursuing your performance objectives, will be fundamental in your contributing to the teams' success as well as the organization

Job Purpose

This position is responsible for driving the strategic direction and execution of sales initiatives across the Retail line of business. This leadership role focuses on developing enterprise-level strategies, campaigns, and performance frameworks that support the bank's growth goals while aligning with the PEBO's values. The SVP collaborates across PEBO to ensure a coordinated approach to revenue generation and customer engagement. Leveraging the PEBO sales process, this role plays a key part in shaping how sales success is achieved-through thoughtful planning, cross-functional alignment, and consistent execution-rather than direct sales production. The position serves as a strategic sales leader focused on delivering measurable impact through innovation, insight, and partnership.

Job Duties

• Lead the design and implementation of retail sales strategies to support business objectives and drive performance across the retail banking network.
• Develop and oversee enterprise-level campaign frameworks, ensuring consistent execution of initiatives such as Workplace Banking and other "always on" programs.
• Collaborate with senior leadership to align retail strategy with overall bank objectives, customer expectations, and market opportunities.
• Guide the development and integration of tools and resources-such as Salesforce, reporting dashboards, and playbooks-that support data-driven decision making, accountability, and sales effectiveness.
• Provide strategic oversight and partnership to the Marketing team on campaign design, messaging, and delivery across channels (digital, in-branch, and outbound).
• Partner with Business Banking, Commercial, Trust and Investment, Insurance and other lines of business to align cross-functional campaigns and promote referral activity.
• Monitor and assess the effectiveness of sales programs and campaigns, identifying areas for refinement and driving continuous improvement.
• Serve as a strategic advisor and partner to retail leadership, maintaining open communication and coaching to continuously improve initiatives.
• Champion a culture of performance, accountability, and client-centricity throughout the Retail organization.
• Ensure alignment with all applicable regulatory and compliance guidelines in the development and delivery of sales programs.
• Represent Retail Banking in cross-functional initiatives, ensuring integration of sales strategy into enterprise efforts such as digital transformation and customer experience.
• Engage with community and industry forums to stay informed on market trends, best practices, and innovation in retail banking.
• Will perform special projects as assigned.

Education, Experience and Job Skills

• Bachelor's degree in business strongly preferred or equivalent work experience.
• 10 years of financial services experience.
• A minimum of 5 years of leadership or prior financial management experience.
• Must be an energetic self-starter that works well with others but can also work on their own.
• Proficient in business deposit and lending sales process and strategy.
• Ability to read, understand, and direct teams using customer data, analytics, profit and loss statements, balance sheets, and production reports.
• Excellent consumer credit acumen.
• Ability to manage numerous tasks simultaneously and effective.
• Ability to prioritize projects and situations.
• Ability to motivate, develop, and lead teams.
• Excellent time management skills.
• Proven sales management experience with success.
• Energetic, positive, enthusiastic team player.
• Must be willing to make joint and solo calls on customers, prospects and centers of influence.
• Highly effective communication skills, verbal and written.
• Proficient in all Microsoft Office Software and Salesforce for sales tracking and utilizing sales tools.
• Ability to prepare and manage to budget and proformas.
• Remain current on retail and small business banking industry trends.
• Decision maker.
• Ability to successfully speak in front of groups of people to deliver clear and concise messages/directions/presentations.
• Valid Driver's License and daily reliable transportation
• Regional travel and possible multiple overnight travel.

Basic Qualifications

• Bachelor's degree in business strongly preferred or equivalent work experience.
• 10 years of financial services experience.
• A minimum of 5 years of leadership or prior financial management experience.

Equal Opportunity Employer M/F/Disabled/Vet;
If you are unable to complete this application due to a disability, contact humanresources@pebo.com to ask for an accommodation, alternative application process, or other inquiries.