Technical Architect - Manager - 64102141

What makes Cognizant unique?

Our strength is our people, and our ability to work together. We pride ourselves on the talent we are able to attract to our organization. We not only hire the best but continuously strive to provide our associates with opportunities to work with innovative solutions and technologies, with best-in-class clients across the globe. Our diverse group of backgrounds offer different perspectives and new ways of thinking! At Cognizant, we believe those who challenge the way they work today will be responsible for the way tomorrow!

Role: Technical Architect

Job Level: Manager

Location: Hybrid

Duration: Full Time only - Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Job Summary:
The Technology lead will play a pivotal role in designing and implementing innovative solutions using AWS technologies. With a focus on Amazon DynamoDB Amazon Connect Amazon Lex and AWS Lambda the candidate will ensure robust and scalable architectures. The role requires a minimum of 10 years of experience ideally with exposure to Property & Casualty Insurance domain in a hybrid work model during day shifts.

Roles and responsibilities:

We are seeking a highly skilled Technology Specialist with 10 to 14 years of experience specializing in Amazon Connect. The ideal candidate will have a strong technical background and a good understanding of claim registration. Lead the design and implementation of Amazon Connect solutions to meet business requirements. - Oversee the integration of Amazon Connect with other systems and platforms. - Provide technical support and troubleshooting for Amazon Connect-related issues. - Collaborate with cross-functional teams to ensure seamless deployment and operation of Amazon Connect. - Develop and maintain documentation for Amazon Connect configurations and processes. - Conduct training sessions for team members on Amazon Connect best practices. - Monitor and optimize the performance of Amazon Connect to ensure high availability and reliability. - Implement security measures to protect sensitive data within Amazon Connect. - Stay updated with the latest developments in Amazon Connect and related technologies. - Participate in the evaluation and selection of new tools and technologies to enhance the Amazon Connect ecosystem. - Provide insights and recommendations for improving customer experience through Amazon Connect. - Ensure compliance with industry standards and regulations in all Amazon Connect implementations. - Support the claim registration process by leveraging Amazon Connect capabilities. -Qualifications - Possess a strong technical background with 10 to 14 years of experience in technology roles. - Demonstrate expertise in Amazon Connect including design implementation and support. - Have a good understanding of claim registration processes and related technologies. - Exhibit excellent problem-solving and troubleshooting skills. - Show proficiency in English with the ability to read write and speak fluently. - Display strong collaboration and communication skills to work effectively with cross-functional teams. - Stay current with industry trends and advancements in Amazon Connect and related technologies. - Have experience in developing and maintaining technical documentation. - Demonstrate the ability to conduct training sessions and share knowledge with team members. - Show a proactive approach to monitoring and optimizing system performance. - Ensure adherence to security best practices and data protection measures. - Provide valuable insights for enhancing customer experience through technology. - Maintain compliance with industry standards and regulations.

Certifications Required

AWS Certified Solutions Architect - Professional

Applications will be accepted until June 12, 2025.

The annual salary for this position is between $112,500 - $132,000 depending on experience and other qualifications of the successful candidate.

Benefits:

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network Assists Veterans in building and growing a career at Cognizant that allows them to demonstrate the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.