New
Technology Specialist (Data & AI)
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![]() United States, Texas, Irving | |
![]() 7000 State Highway 161 (Show on map) | |
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OverviewAre you a curious, lifelong learner who believes in the transformative potential of data and artificial intelligence? Do you thrive on solving complex challenges in a dynamic, evolving environment? If so, we invite you to explore the opportunity to join us as a Technology Specialist (Data & AI) at Microsoft. At Microsoft, we believe data and AI have the power to drive meaningful change across industries and communities. The Data & AI team is dedicated to fostering innovation, creating inclusive solutions, and shaping the future through cutting-edge technology. As a Technology Specialist (Data & AI), you'll play a critical part in anticipating customer needs and leveraging data to understand their challenges. You'll use your deep knowledge of our solutions and customer context to build trust and credibility, ensuring technical success through impactful engagements. You'll collaborate closely with partners, sharing your insights as a trusted advisor in joint technical activities. Additionally, you'll help scale our impact by connecting partners with training and resources, and by sharing competitive learnings to shape strategy and outcomes. Your strategic, technical input will influence account-level planning and contribute directly to our collective success. At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. We embrace a growth mindset, encourage diverse perspectives, and foster an inclusive culture where everyone can thrive. Respect, integrity, and accountability are the foundation of how we work together. By applying for this role, you are opening doors to multiple opportunities within Microsoft across the United States, beyond the initially posted location. This role offers flexibility, allowing for up to 50% remote work, with travel expectations varying based on business needs. We're excited to learn from your unique experiences and perspectives-and to support your growth as we shape the future of data and AI, together.
ResponsibilitiesScale Customer EngagementsAnticipates customer needs and issues through data gathering.Uses knowledge of customer context and solution or portfolio expertise to build credibility with customers. Ensures technical wins for core technologies by independently driving technical discussions with customers. Improves customer interactions through feedback and observation.Engages other resources, leveraging basic resource knowledge, for key areas of technology as needed to overcome technical blockers on assigned technology set. Leverage Partner EcosystemEngages in partner sell-with scenarios by collaborating with partners to carry out technical engagement activities and acting as a source of trusted partner knowledge.Supports partner technical capacity by identifying resources to scale and aligning with Microsoft training offerings. Build StrategyShares competitive insights from customer sessions with colleagues and escalates competitive situations to influence compete strategies.Provides strategic, technical input based on Microsoft capability at the account level to contribute to strategy development.Tailors Microsoft messaging to audience and captures and shares customer feedback using knowledge of specific Microsoft solutions and their context in a competitive landscape. Solution Design and ProofDemonstrates and oversees demonstrations (e.g., architectural design sessions, proof of concept [POC] sessions) of solutions based on specific Microsoft products through initial engagements. Leverages partner/customer teams as needed to prove product capabilities and integration into customer environment.Presents and applies reference architectures to partners or customers for their technology sets.Expands awareness of and begins practicing digital transformation sales methodologies (e.g., challenger sales). EducationConsumes and leverages readiness materials to expand domain knowledge and practices expertise by communicating with customers, partners, and senior colleagues to expand knowledge of architecture.Demonstrates new and updated products to increase internal virtual teams' product understanding.Participates as a member in the Microsoft tech community, attends community calls, sessions, hackathons, etc., and acts as a resource for their technology area. OtherEmbody our culture and values |