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National Account Manager

Dorman Products
United States, Missouri, Springfield
May 10, 2025

Dorman was founded on the belief that people should have greater freedom to fix motor vehicles. For over 100 years, we have been driving new solutions, releasing tens of thousands of aftermarket replacement products engineered to save time and money, and increase convenience and reliability. Founded and headquartered in the United States, we are a pioneering global organization offering an always-evolving catalog of automotive, heavy-duty and specialty vehicle products. Today, we have more than 3,500 employees across 29 different locations, with a family of brands that also includes SuperATV and Dayton Parts. Publicly traded under the stock ticker DORM, reaching a revenue of $2 billion in 2024.

Everyone who works at Dorman is called a Contributor. We need everyone, regardless of role and experience, to contribute to our success. That means everyone has a unique ability to make an impact on the business. We encourage all our Contributors to bring their authentic selves to work. The freedom to pursue new ideas, offer different perspectives, and grow in your career is fundamental to working at Dorman.


Job Summary

The National Account Manager (NAM) is the primary sales contact for all assigned categories with these high volume, nationwide accounts. The NAM should serve as the single point of contact for all customer activity, and work as a liaison with Dorman corporate to ensure these accounts receive best in class customer service. This position is a sales leadership role that will have exposure to the highest level executives at the customer and Dorman's internal organization.

Primary Duties

  • Drive sales, profitability and awareness of Dorman Products with the assigned, high volume accounts, in support of business plan achievement.
  • In an effort to increase sales, work closely with product management to optimize inventory/deployment and manage product lifecycles within existing categories and gain new/competitive share in non-supported categories.
  • Responsible for building strong cross functional relationships with these accounts and gaining expert knowledge on the customer's go to market strategy.
  • Partner with these key accounts to create and deliver upon joint business plans, implement promotional strategies and conduct regular line reviews.
  • In order to increase sales, competent in data analysis, reporting and forecasting activities and well versed in fact based sales techniques.
  • Work with customers in major customer events, including remote locations, factory visits and potentially attending industry events.
  • Proactively communicate any competitive risks, opportunities and new product ideas back to corporate.
  • Other duties as assigned

Qualifications

  • Expertise in Microsoft Office Suite and data analysis
  • Self-starter that thrives in a remote office
  • Fact-based competitive selling experience
  • Ability to travel 20%+ of the time
  • Physical Requirement: Capability to lift 20 pounds.
  • Working Conditions: While performing the duties of this job, the employee is regularly required to reach, swivel, carry items from one building to another, and speak and actively listen. Noise level is usually moderate.

Education / Experience

  • Bachelor's degree in business, automotive technology or a related field required, Master of Business Administration preferred
  • 5+ years of applicable experience
  • Educated in financial analysis capabilities, P&L responsibilities and monitoring the performance of publicly traded companies

Dorman Products is an equal opportunity employer; we value a combination of ideas, perspectives, and cultures at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. EEO/AA Employer M/F/D/V.www.DormanProducts.com





Nearest Major Market: Springfield



Job Segment:
MBA, Account Manager, Manager, Management, Sales, Automotive

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