Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities. Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities. We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint. Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S. ESSENTIAL DUTIES:
- Collaborate with business users, Project Management Office (PMO), and IT Applications teams to determine SAP technology requirements. Recommend and design solutions consistent with industry best practices and regulatory compliance requirements.
- Provide technical guidance and expertise to other Basis Administrators, Applications analysts, Infrastructure engineers, Security analysts, contractors, and service providers to ensure SAP landscape is configured consistent with Essential's standards and SAP best practices.
- Develop and execute comprehensive installation, upgrade, and maintenance plans for all SAP technologies.
- Provide technical support on a 24/7 basis; debug and resolve complex problems. Recommend modifications to existing systems to satisfy specialized needs and configurations.
- Perform HANA and SQL database administration, including database creation, standby system configuration, monitoring, performance management, and backup/recovery.
- Provide capacity planning for the effective use of current systems and plan for growth of the corporation. Support the company's plans for system consolidation and standardization.
- Participate in disaster recovery planning, testing and execution of the disaster plan when warranted in a real time/life situation and by way of annual testing.
- Plan, install, configure, and support interfaces to third party technologies such as Redwood, PowerPlan, Blackline, Adobe Forms and other systems as required.
- Follow security design and operational best practices to ensure the SAP landscape is operated and maintained in a secure manner.
- Lead the development and delivery of quality architectural, configuration, and process documentation that clearly and concisely captures the key components of a solution
- Provide expertise and knowledge in emerging technologies and assists in determining possible application to the business. Provide leadership in architecture working groups that includes architects and engineers from various technical areas.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function(s). QUALIFICATIONS (Required Experience, Education, Licenses, and Certifications)
- Bachelor's degree in Information Technology, Computer Science, or related field
- Demonstrated relevant experience may be substituted for preferred education
- Minimum of 7 years of SAP Basis Administration experience
- Automation and scripting experience preferred
KNOWLEDGE, SKILLS AND ABILITIES: (Examples below)
- Extensive knowledge in diverse information technologies, architectures, support methodologies, and IT best practices.
- Strong communication skills (written, verbal, listening).
- Superior customer service, technical, analytical, and problem resolution skills.
- Ability to analyze and apply technology to business processes.
- Ability to work on multiple projects simultaneously and adapt to changing priorities in a fast-paced environment.
- Understanding of Essential key business activities
WORKING CONDITIONS/PHYSICAL DEMANDS:
- Perform sedentary work - exerting up to 20 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
- See, hear, talk, and perform tasks requiring manual dexterity.
- Operate standard office equipment.
- Working conditions may include travel to work sites of Essential Utilities and/or other constituents (if applicable)
- Travel Requirements up to 2%
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Utilities, Inc., is an Equal Opportunity/Affirmative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law. Essential Utilities is committed to providing reasonable accommodation to individuals with disabilities. If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (1-877-271-9012). To maintain the integrity of the recruitment process and to avoid real or perceived conflicts of interest due to employment and/or assignment of family members and personal referrals, specific guidelines apply to the hiring and assignment of these individuals including, but not limited to:
- Family members cannot result in a supervisor/subordinate reporting relationship
- Family members cannot work in the same department.
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