Manager, Billing

Kilpatrick, a large international law firm, is seeking a Billing Manager for our Finance Department in our Atlanta, Dallas, Denver or Chicago office. This position will be part of our team of attorneys, paralegals and support staff providing a high level of service to both internal and external clients. At Kilpatrick we are one team where each person plays an integral role in serving the needs of our clients. The firm has a strong dedication to its employees, values, and commitment to the community.

This position is responsible for the daily supervision of the Firm's Billing Specialists in our East Coast and West Coast offices. The manager in this position must exhibit a high level of customer service involving direct customer contact. The position requires the knowledge and use of highly complex systems and methods to accomplish daily billing tasks, improve the billing processes and stay abreast of emerging technology.

Essential Job Functions

• Manage US Billing staff and provide support for foreign Accounts staff
• Manage workflow and staffing level of Firm's Billing staff
• Prepare for and participate in semi-annual reviews
• Manage Billing Specialists' communications with internal and external customers
• Assist in the recruitment, development and training for billing team members
• Conduct team technical training
• Manage month-end reporting process
• Monitor e-billing submission to ensure successful submission of Firm's billing and troubleshoot to resolve advanced errors
• Facilitate and monitor year-end rate increases with outside electronic billing vendors and ensure validity
• Consult and test upgrades and new product implementation
• Provide 3E and Ideate assistance
• Manage process overflow and specialized billing for attorneys in all practice groups

Knowledge/Skills Required

• Minimum of 5 years' legal billing experience
• Minimum of 2 years' supervisory experience
• Knowledge of electronic billing vendors and e-billing technology; 3E software preferred
• Strong organizational skills with attention to detail
• Strong ability to multi-task and set priorities while meeting deadlines in a fast-paced environment
• Must have strong verbal and written communication skills
• Ability to provide leadership, perform as a team leader and operate well under pressure
• Ability to organize, prioritize and delegate to ensure the smooth operation of the department
• Ability to anticipate and analyze possible problems, prioritize concerns and make decisions
• Ability to motivate and empower others toward success
• Ability to adapt schedule to changing workload requirements and lead by personal example
• Ability to interface with partners, associates, clients, vendors, directors, managers and support staff
• Skills to coordinate various resources to help others meet their objectives
• Act as a role model in helping others solve complex problems

This is a full-time, regular position with a multi-faceted health benefit package including medical, dental, and vision. The firm also offers life insurance, short-term disability plans and retirement plans in addition to holidays and paid time off. The firm offers hybrid work schedules combining in office work days as well as remote work days. The pay range for this position in Atlanta, Chicago, Dallas and Houston only is $97,600 to $146,400 annually, and in Denver only is $117,300 to $175,900 annually.

Selected applicants will be contacted. Kilpatrick is an Equal Opportunity Employer.