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Quality Assurance Manager

LyondellBasell Industries
United States, Ohio, Perrysburg
12600 Eckel Road (Show on map)
May 08, 2025

LyondellBasellis a leader in the global chemical industry creating solutions for everyday sustainable living. With a nearly 70-yearlegacy that includes a Nobel Prize in Chemistry and our proprietaryMoReTecrecycling technology, LYB is enabling a more sustainable future for generations to come. LYB develops high-quality and innovative products for applications ranging from sustainable transportation and food safety to clean water and quality healthcare. LYB places high priority on diversity, equity and inclusion and is Advancing Good with an emphasis on our planet, the communities where we operate and our future workforce. We'readdressing the global challenges of ending plastic waste, taking climate action, and supporting a thriving society, while generating value for our customers, investors, and society.


Basic Function

The Quality Leader will champion, support, and lead quality improvement initiatives that are data-driven, technical, and preventive in nature. This role plays a key part in monitoring the performance of quality systems and driving continual improvement in line with strategic quality goals. The Quality Leader works cross-functionally to ensure customer requirements are fully understood, met, and exceeded, while proactively identifying how these expectations evolve over time. A strong focus will be placed on statistical analysis, root cause investigation, and implementation of preventive solutions. This role contributes directly to developing and reinforcing a customer-focused and quality-driven culture.#LI-LL2

Roles & Responsibilities

* Ensure that the components of the Quality System are in place, maintained, and effective.

* Lead the application of quality tools, statistical methods, and process controls to reduce variation and improve product and process performance.

* Act as a customer advocate, ensuring voice-of-customer feedback is translated into actionable improvements.

* Drive and lead nonconformance and root cause investigations using structured methodologies.

* Own the disposition process for nonconforming materials and associated decision-making.

* Authorize credits for non-conforming products at customer locations (small to moderate financial impact).

* Identify improvement opportunities through data analysis and partner with site teams to implement technical solutions.

* Coordinate and manage customer visits, audits, and quality-related communications.

* Respond to customer surveys, complaints, and inquiries with professionalism and urgency.

* Collaborate with corporate quality and other site quality professionals to implement site-level quality initiatives aligned with broader corporate goals.

* Provide leadership and technical guidance to site quality teams and lab technicians.

* Work with front-line supervisors to enhance quality ownership and improve team engagement.

* Contribute to the strategic development and deployment of quality goals and KPIs.

Min. Qualifications

* High School Diploma or GED required; Bachelor's degree preferred

* 5+ years of quality experience

* Technical leadership and supervisory responsibilities

* Strong foundation in quality methodologies, statistical techniques, and problem-solving tools (8D, FMEA, Fishbone, 5 Whys)

* Certified Quality Engineer (CQE) or Six Sigma Green Belt preferred

* Excellent Computer Skills (Excel, Word, Statistical), and data analysis tools

* Demonstrated ability to influence cross-functional teams and interface effectively with all levels of the organization

* Excellent interpersonal, communication, and leadership skills

Preferred Qualifications

* Experience with ISO and or IATF

Competencies
Build Partnerships
Deliver Results
Drive Innovation
Grow Capabilities
Promote Inclusion
Motivational Fit
Technical Skills

Learn more about our benefits:Benefits/Health & Welfare | LyondellBasell

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    LyondellBasell is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, disability, age, veteran status, and other legally protected characteristics. The US EEO is the Law poster is availablehere.

    LYB is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation related to LYB's recruiting process, please email us at Careers@lyb.com.

    Applicants must be at least 18 years old.

    LyondellBasell does not accept or retain unsolicitedresumes or phone calls and/or respond to them or to any third party representing job seekers.

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