Senior Program Manager - Meter, EV & Telemetry
 Portland General Electric | |
 United States, Oregon, Tualatin | |
 May 06, 2025 | |
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At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven't stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We're always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all. Senior Program Manager - Meter, EV & Telemetry Job Function Process Improvement Analyzes and measures the effectiveness of existing business processes and develops sustainable, repeatable and quantifiable business process improvements. Key Job Information Senior Process Improvement Specialist 6644 Grade 08 Career Level: P4 Preferred understanding or breadth of expertise of Meter, EV and/or Telemetry processes, requirements, and practices. Interprets internal or external business issues and recommends best practices Solves complex problems; takes a broad perspective to identify innovative solutions Works independently, with guidance in only the most complex situations May lead functional teams or projects Key Responsibilities Analysis Analyzes, develops and integrates operational performance information from multiple sources and identifies potential program development and process improvement opportunities. Develops analytics and metrics, including models and simulations, to present to organizational leadership in support of program/process improvement efforts. Monitors departmental performance goals and metrics and identifies areas at risk. Planning and Analysis Defines strategic continuous improvement objectives. Analyzes business needs and identifies potential process improvement initiatives and program management opportunities, all aligned to strategic objectives. Scopes potential initiatives to forecast the anticipated benefits and resource needs of each. Prioritizes projects and negotiates for resources. Develops departmental and/or cross-functional continuous improvement plans and collaborates with other departments to manage resource constraints and points of overlap. Maintains repository and roadmap of program, process, department projects, continuous improvement activities. Process/Continuous Improvement Proactively manages complex, widely-scoped and/or cross-functional improvement initiatives. Ensures alignment to business unit and organizational strategic direction. Identifies strategic objectives. Develops process improvement strategies and plans, success metrics and acceptance criteria. Collaborates with others to assign tasks, mitigate risks and ensure timely implementation. Facilitates process improvement work sessions with key stakeholders, including leadership. Develops process governance framework to ensure sustainability of processes and continuous improvement. Consultation Researches and analyzes operational best practices and makes recommendations for new initiatives or processes. Develops and communicates project plans, reports, and status updates. Drives organizational change and transformation. Serves as a subject matter expert to senior managers and others. Education/Experience/Certifications Education Typically a bachelor's degree in business, engineering, finance or other related field or equivalent experience. Experience Typically eight or more years in process improvement, project management or related field. Preferred understanding or breadth of expertise of Meter, EV and/or Telemetry processes, requirements, and practices. Certifications, Licenses and Training Project Management Professional (PMP) certification preferred. Six Sigma certification preferred. Competencies (Knowledge, Skills, Abilities) Functional Competencies Advanced knowledge of project management methods and principles Advanced knowledge of PGE's policies, procedures, tariffs and regulations Advanced knowledge of industry best practices related to area of discipline Advanced skills in project management Advanced skills in influencing without authority Advanced skills in facilitation and presentations Advanced skills in systems and programs used in functional area, including data retrieval General Competencies Advanced customer focus skills Advanced safety leadership skills Advanced skills in analytical thinking Expert skills in problem solving Advanced oral and written communication skills Expert interpersonal skills Advanced decision-making skills Expert organization and prioritization skills Advanced knowledge of business process interrelationships Advanced business acumen Expert skills in change leadership Advanced risk management skills Physical and Cognitive Demands Cognitive Level Substantial: Consistent use of logic or scientific thinking to define problems, collect information, establish facts and draw valid conclusions (for example, engineer, HR director, plant manager, etc.). Cognitive Ability to adhere to set response times, deadlines and time-sensitive tasks Ability to follow accuracy standards Ability to follow through on decision-making tasks Ability to interact effectively and collaboratively within a team environment Ability to communicate and problem solve when under stress Ability to respond and adapt to frequent change Ability to accept and demonstrate self-awareness when provided constructive feedback Ability to discern feedback and acknowledge ownership of areas of improvement Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks Ability to successfully collaborate with peers, managers and others within the organization Demonstrates sound memory Ability to process new information to be applied consistently to work tasks Schedule/Attendance Ability to work long hours Ability to work a variable schedule Ability to report to work and perform work during periods of severe inclement weather Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance [for part- time positions, change to part-time attendance] Physical Capabilities
Environment- Indoor/Outdoor
Compensation Range: $107,025.00 - $178,375.00Actual total compensation, including a performance based incentive bonus, is commensurate with experience, skills, qualifications, education, training, and internal equity. While we anticipate the selected candidate for this position will fall towards the middle or entry point of the compensation range, the decision will be made on a case-by-case basis. PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future. To find out more, click here. Join us today and power your potential! Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric. PGE is committed to diversity and inclusion in the workplace and is an equal opportunity employer. PGE will not discriminate against any employee or applicant for employment based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, protected veteran status, or other characteristics protected by law. PGE does not discriminate on the basis of disability. We recognize individuals have a variety of abilities to offer and we believe there is much to value and celebrate by incorporating different abilities into the work we do. One very important way we live this out is in our application and interview process. We work hard to support individuals who may need an accommodation to fully participate in these processes. If you feel you may need an accommodation, or would like to request one, please notify the Talent Acquisition Specialist (Recruiter) associated with the job posting. You may also make this request by contacting talentacquisition@pgn.comor by calling 503-464-7250. The Recruiter will provide information and next steps for the accommodation process. Our Diversity, Equity & Inclusion (DEI) team is also available for support. You can contact them at dei@pgn.com. To be considered for this position, please complete the following employment application by the posting close date. Posting closes at midnight (Pacific Time) on the closing date below. If no date is listed, job is open until filled. | |