Operations Specialist (Remote in NY/NJ/PA)

March of Dimes leads the fight for the health of all moms and babies. We are advocating for policies to protect them. We are working to radically improve the health care they receive. We are pioneering research to find solutions. We are empowering families with programs, knowledge and tools to have healthier pregnancies. By uniting communities, we are building a brighter future for us all.

We are dedicated to hiring a diverse workforce that fosters opportunities for personal and professional development. We provide a collaborative and supportive environment built upon our fundamental core principles where each employee is valued. Join us in the fight for healthy moms and strong babies.

SCOPE:
The Operations Specialist is responsible for the operational, logistical and administrative responsibilities in a market environment. The position can assist various market staff with data entry, mailing, record keeping, telephone, email correspondence, event support and other responsibilities associated with local level operational tasks.

RESPONSIBILITIES:

Office Management Duties

• Open and distribute mail bi-weekly according to our cash handling policy from PO Box.
• Maintain office supplies and inventory.
• Answer telephone calls and general email inquiries, respond to requests for routine information or refer to appropriate staff.
• Prepare meeting/event materials and provide meeting support.
• Coordinate and manage support volunteers or volunteer engagement activities. Ensure timely submission of donations.

Data Management

• Perform basic operational data entry tasks in CRM and event management database/systems to support fundraising events.
• Prepare information to submit to Data Entry Center.
• Ability to run standard reports from event management database/systems and serve as market level expert and be able to provide analysis of reports.

Fundraising Support

• Serve as liaison to Centralized Logistics Business Partner for market events.
• Assist event lead staff with planning, coordinating and executing market events as it relates to logistical and operational needs.
• Support operational preparation for day-of or night-of event execution.
• Order event supplies.
• Support Market Staff through scheduling of meetings, preparation for meetings, taking minutes, and communication with volunteer leaders as directed.
• Serve as tech expert for market including utilization on all database/systems functionalities.
• Support Market Staff by managing sponsorship deliverables.
• Collect sponsorship commitment forms, request invoices, manage payment collection in partnership with March of Dimes Finance Business Partner.
• Attend market events and serve as on-site logistics lead.
• Support market events as directed by Executive Director.

Additional Operations Support

• Assist locally in executing foundation policies for procurement and operational efficiencies.
• Be familiar with the market budget, including DDBs for events, and support Executive Director in ongoing management.
• Be familiar with other market management reports such as the P&L and help the Executive Director review.

QUALIFICATIONS:

• Four-year degree preferred
• Strong organization skills
• Able to manage multiple priorities and multi-tasking skills
• Strong communication skills
• Proficient in Microsoft applications and event management database/systems

March of Dimes provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.