Senior Office Support Assistant, UMKC School of Dentistry

School of Dentistry

The UMKC School of Dentistry is looking for a customer-service minded professional with exceptional computer skills and demonstrated creativity to join their team as a Senior Technical Office Support Assistant. This individual must have excellent communication and time management skills, be able to provide technical and administrative support to faculty and students, provide a variety of end user training and support, as well as a written and electronic communications, reports, website and social media content creation and maintenance, and assist with creative and visual design. These functions include a broad array of tasks including set up, group and one-on-one user training, end user software support, including ExamSoft online assessment software, Microsoft Office Suite, Adobe software and Canvas.

Specific duties include but are not limited to:

* Administer online testing using ExamSoft

* Administer and maintain selected online tools and resources

* Provide end user assistance with Microsoft Office and Adobe software

* Respond to inquiries and work with technical support to solve computer and technology problems

* Research and compile correspondence, remarks, presentations and comprehensive reports

* Create and update the school's website content

* Create social media content for the school's Instagram and Facebook pages

* Create and update content for the school's Digital Signage System

* Assist with events as needed, including but not limited to the Midwest Dental Conference and New Student Welcome and Orientation events

* Coordinate with print vendors

* Order and maintain adequate stock of departmental supplies and equipment

* Other related duties as assigned

Bachelor's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary.

The successful candidate will have demonstrated ability to multi-task and prioritize, have proficient computer use and software skills; excellent interpersonal, communication and organizational skills; remain flexible with unanticipated projects/assignments; and manage confidential information with discretion. Experience with on-line testing and learning management systems web and social media, graphic design and demonstrated creativity a plus.

Up to $23.75 per hour, commensurate with experience, education, and internal equity.

40 hours per week (1.0 FTE), benefit-eligible, staff position.

Open until filled, for best consideration apply by May 25, 2025.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.