Business Intelligence Analyst

Location:

We are seeking a Business Intelligence Analyst to develop and maintain data dashboards, reports, and analytics that support compliance, variance tracking, and operational efficiency. This role requires experience in SQL, Power BI, and/or Tableau, with a strong focus on creating actionable insights for decision-making.

Develop Metrics & Dashboards:

• Create and maintain interactive dashboards in Power BI / Tableau.
• Provide real-time insights on compliance, variances, and operational performance.
• Automate reporting processes to improve efficiency.

Data Analysis & Reporting:

• Write SQL queries to extract, clean, and analyze data from multiple sources.
• Identify trends, anomalies, and performance gaps through data analysis.
• Present findings to stakeholders and leadership with actionable recommendations.

Compliance & Variance Monitoring:

• Track key compliance metrics and ensure adherence to internal/external regulations.
• Monitor operational variances, providing root cause analysis and suggestions for resolution.
• Collaborate with cross-functional teams to improve data accuracy and reporting integrity.

Business Support & Strategy:

• Partner with leadership to define KPIs and performance benchmarks.
• Provide data-driven insights to support decision-making and strategic initiatives.
• Work with EPMO, Finance, and Operations to ensure seamless data integration.

Must-Have:

• 2-5 years of experience in Business Intelligence, Data Analysis, or a related field.
• Knowledge of Jira, ServiceNow, or other ITSM tools.
• Strong analytical skills with a data-driven approach to problem-solving.
• Ability to communicate insights clearly to non-technical stakeholders.

Nice-to-Have:

• Proficiency in SQL (query optimization, joins, stored procedures, etc.).
• Hands-on experience with Power BI / Tableau (dashboard development, DAX, visualizations).
• Experience in compliance tracking or risk analysis.
• Familiarity with financial services or payment processing environments.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $61,000 to $94,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.

Please click here for a list of benefits for which this position is eligible.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.