IT Coordinator

The IT Coordinator is responsible for overseeing the technology needs of the division by coordinating all IT projects and ensuring company resources are used appropriately as well as supplying superior customer service to end users.

• Provides support to the facility in all aspects of Information Technology, including desktop, mobile, network, and wireless troubleshooting.
• Coordinates all IT projects and ensures company resources are utilized appropriately.
• Provides technical support and/or training for systems and networks.
• Acts as a link between end users and higher level support including use of ticketing system.
• Purchases and sets up new equipment.
• Compiles project status reports, coordinates project schedules, manages project meetings, and identifies and resolves technical problems.
• Identifies and analyzes systems requirements and defines project scope, requirements, and deliverables.
• Coordinates project activities and ensures all project phases are documented appropriately.
• Works closely with the Corporate IT department to ensure standards are maintained.
• Coordinate with outside contractors on projects.

• 1 - 3 years of experience in a similar role
• Previous IT experience in a production/manufacturing environment
• Ability to relate to and empathize with customers/end users
• Solid knowledge of IT systems and applications
• Understanding of TCP/IP protocols, LAN/WAN configuration and VLANS
• Experience with Power-Bi or similar application
• Experience in support roles preferred
• Certifications (Windows, CompTIA A+, Network+, and Security+ is desired)
• Ability to troubleshoot and repair issues
• Critical thinking and problem-solving skills
• Strong communication and interpersonal skills
• Excellent organizational and coordination abilities
• Strong attention to detail

In addition to a competitive wage, the selected candidate will enjoy a comprehensive benefit package including medical, dental, vision, prescription drug, wellness programs, LTD, life insurance, and company matching 401(k). Green Bay Packaging benefits may vary by position or division.

Started in 1933, Green Bay Packaging Inc. is a family owned, vertically integrated company consisting of corrugated container plants, a folding carton facility, recycled and virgin containerboard mills, pressure-sensitive label roll stock plants, timberlands, a paper slitting operation, and a sawmill facility. Headquartered in Green Bay, Wis., Green Bay Packaging Inc. employs over 4,600 team members and operates 40 facilities in 16 states, each with a dedication to innovative development of its products and forestry resources, with a focus on safety, sustainability, quality, and continuous improvement. For more information about Green Bay Packaging Inc., visit gbp.com.