Computer Tech C (Software and Systems Technician)

Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.

If this sounds like an environment you would thrive in, we have an exciting AWSE Union opportunity for aComputer Tech C position located at your headquarters in Cranberry Township, Pennsylvania.

Please note, relocation assistance is not available for this position.

PRIMARY FUNCTION:

Assists in the setup, configuration, troubleshooting, analysis, and repairing of computer systems, computer peripherals, and telephones as well as be responsible for responding to service desk tickets as assigned. Maintain reference material and reports in accordance with established procedures or as directed.

WORKING PROCEDURE AND/OR RESPONSIBILITY ASSIGNED:

THE FOLLOWING ARE THE USUAL MAJOR JOB DUTIES BUT THIS JOB DESCRIPTION DOES NOT PRECLUDE THE PERFORMANCE OF OTHER DUTIES BY THE INCUMBENT, NOR THE QUESTION BEING RAISED ON THE PROPER RATE OF PAY FOR THE ASSIGNMENT.

1. Assist in repairing software and hardware problems including security incident response.

2. Assist in the installation and testing of computer equipment, changes to PC, installs moves and requests related to telephone and audio equipment.

3. Maintain knowledge of hardware, software and maintenance changes affecting operations, and support system performance checks and active directory.

4. Set up and maintain software libraries by processing, storing, and distributing proprietary software and documentation.

5. Ensure the accuracy of software release records and perform necessary file transfers to and from repositories.

6. Create and maintain various data bases. Create, follow, maintain, and update detailed work instructions.

7. Assist in the maintenance of the local IT asset inventory and stockroom

DIRECTION RECEIVED:

General procedures have been established for most work. Work subject to normal check. Receive specific instructions on new or special work from manager, and occasional guidance from higher classified personnel, including engineers.

EDUCATION REQUIREMENT:

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  High school graduate or equivalent plus Associates degree or 60 college credits in a curriculum related to Information Systems, or Computer Science.

  
  
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  No amount of experience will be permitted to substitute for the required education of Associates Degree and/or 60 Credits in Information Systems and/or Computer Science.

  
  

EXPERIENCE REQUIREMENT:

No experience required.

Why Westinghouse?

Westinghouse offers competitive benefits to all our employees around the globe to keep them healthy and enhance their well-being. In the U.S. the following are representative of what we offer:

• Competitive Salary
• Comprehensive Health, Wellness and Income Protection Benefits
• 401(k) Savings Plan with Company Match
• Paid Vacations and Holidays
• Opportunities for Flexible Work Arrangements
• Educational Reimbursement Program
• Employee Referral Program

Westinghouse Electric Company is the global nuclear energy industry's first choice for safe, clean, and efficient energy solutions. We enable our delivery of this vision by living our value system:

• Safety and Quality
• Integrity and Trust
• Customer Focus and Innovation
• Speed and Passion to Win
• Teamwork and Accountability

While our Global Headquarters are located in Cranberry Township, PA, we have over 9,000 employees working at locations in 19 different countries. You can learn more by visiting http://www.westinghousenuclear.com.

Westinghouse is an Equal Opportunity Employer including Veterans and Individuals with Disabilities

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