Plans and Operations (POD) / Information and Knowledge Management (IM/KM) Support Analyst

About the Position:

The Plans and Operations (POD) / Information/Knowledge (IM/KM) Support Analyst will support the Joint Staff J7 Plans and Operations Division in Suffolk VA. This position works closely with Government, Civilian and Contractors developing the Joint Training Handbook, working though various tasking in support of the Plans and Operations Division. A key responsibility of this position will be information/Knowledge (IM/KM) Support. The selected individual will Train Team Leads and act as SharePoint site and content Administrator to create, implement, and manage a Knowledge Management program. The IM/KM Support Analyst is able to understand organizational KM vision and develop and communicate technology solutions that best enable subordinate teams' operating procedures and practices. The IM/KM Support Analyst must be able to apply the core principles of knowledge management to military training planning tasks, possess strong interpersonal skills and enjoy providing support to a fast-paced military training organization.

Job Description:

The Plans and Operations (POD) / Information/Knowledge (IM/KM) Support Analyst will provide onsite POD and IM/KM non-technical support and services to the government and military customers at the Joint Staff Suffolk complex. This positions compensation range is comparable to the Government pay range between a GS 11 and a GS 13.

Duties:

• Works in concert with Civilian and Military leaders to develop the Joint Training Handbook
• Assists with the scheduling of Test Bays in the Facility
• Support In processing activities as needed
• Open / Close Test Bays as need.
• Maintains multiple classified and unclassified SharePoint Site Collections on DOD365 SPO, Intelink, the Joint Staff Portal and Shared Drives (SIPR/NIPR). Supports KM improvements and capabilities in maintaining a uniform design and structure to Site pages and Team Libraries
• Develops and uses SharePoint based pages, libraries, lists, and calendars to provide a more dynamic, maintainable and sustainable coordinated operation picture (COP) for Operations, Administration, and Training.
• Enforces the information management foundation and structure of multiple Joint Training site collections on DOD365 SharePoint Online (SPO), Intelink, MS Outlook and other systems and applications as assigned.
• Manages and maintains Library and folder locations on the Joint Staff Portal and Shared Drives.
• Takes initiative to regularly evaluate processes and best practices to assess and recommend solutions for the Government customer.
• Provides analysis, recommendations, and develops solutions utilizing SharePoint and Office products, many that can be maintained routinely by division personnel.
• Optimizes 'out of the box' capabilities of both SharePoint and MS Office products (Word, Excel, PowerPoint, Outlook)
• Promotes Knowledge Infusion and provides desk side, non-technical assistance, familiarity training, implementation and use of information and knowledge management best practices.
• Other Duties as required.

*This is an onsite position.