Continuous Improvement Supervisor

We are looking for a driven and thoughtful Customer Operations Continuous Improvement Supervisor to lead initiatives that simplify and streamline the way we serve our customers. In this role, your primary focus will be on optimizing Order Automation, Quality Assurance, and Returns, while driving improvements to customer-facing processes. Your mission? Make us easier to work with. You'll help eliminate redundant steps, reduce delays, and ensure a smoother, more efficient experience for both our customers and our internal teams. By identifying friction points and implementing scalable solutions, you'll play a pivotal role in enhancing our overall customer experience.