Field Service Technician - West PA, OH, IN

Pentair Management Company
life insurance, vision insurance, parental leave, paid time off, paid holidays, sick time, tuition reimbursement, 401(k)
United States, North Carolina, Sanford
May 07, 2025
Job Description: Field Service Technician - West PA, OH, IN At Pentair, you will work along-side passionate problem-solvers who are committed to the future of our planet. We put our purpose into practice, inspiring people to move, improve and enjoy life's essential resources for happier, healthier lives. From our residential and business water solutions to our sustainable innovations and applications, our 9,750 global employees serve customers in more than 150 countries, working to help improve lives and the environment around the world. We have an opportunity for a Field Service Tech to join our West PA, OH, IN team. You will provide support to our network of pool professionals. In this role, you will troubleshoot, diagnose, and repair pool equipment and systems, ensuring optimal performance and customer satisfaction. This position requires strong problem-solving skills, excellent communication, and a customer-focused mindset. The ideal candidate will have experience with pool equipment or a background in similar industries like HVAC, plumbing, or electrical systems. You will: Provide on-site technical support and repairs for pool systems, including pumps, filters, heaters, and automation controls Diagnose and troubleshoot issues with pool equipment, offering timely solutions for pool builders and servicers Conduct preventative maintenance with the pool builder or servicer and recommend improvements to optimize system performance Collaborate with pool professional to provide technical guidance and coordinate training efforts with Sales and the National Training team Maintain detailed service records and report for each job Ensure compliance with safety standard and protocols during all support interactions Travel: up to 50%-day travel, 40% overnight travel Key Qualifications: Proven experience in pool equipment repair or related filed (HVAC, plumbing, or electrical) Strong mechanical and diagnostic skills Excellent communication and customer service abilities Ability to work independently Valid driver's license and willingness to travel Location, Geography and Travel Ideal candidate will be in the West PA, OH, IN Current position covers West PA, OH, IN Travel will be up to 2-3 weeks (weekdays) a month depending on location Compensation: For this full-time position working at this location, the anticipated hourly base pay will be $31.00 hr. At Pentair, it is not typical for an individual to be hired near the bottom or top of the pay range. Pentair considers various factors in determining actual compensation for this position at the expected location. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, work location, and other relevant business or organizational needs. Work Schedule: Remote: Monday - Friday 8am - 5pm Must be flexible to work outside of business hours on occasion Travel will only be during the work week Benefits: As part of our comprehensive benefits packages, Pentair provides the following benefits plans and programs to eligible employees: Paid holidays Paid vacation Paid sick time Medical, Dental, and Vision Insurance 401(k) Up to 5% 401K match starting day one of employment Health savings account Life insurance Paid time off Parental leave Caregiver leave Prescription drug insurance Tuition reimbursement Equal Opportunity Employer Pentair is an Equal Opportunity Employer. With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day.