New
Patient Service Rep- North Hollywood
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![]() United States, California, North Hollywood | |
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*Job description* *Overview*
We are seeking a dedicated and detail-oriented Bilingual Patient Services Representative to join our healthcare team. In this role, you will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks in a fast-paced medical environment. Your ability to communicate effectively and handle various office responsibilities will be crucial in ensuring a smooth patient experience. *Location:* North Hollywood, CA *Pay: *$21-$22/hr *Schedule: *Monday - Friday / 8am - 5pm *Responsibilities* * Greet patients warmly and assist them with check-in and check-out procedures. * Schedule appointments and manage the calendar for healthcare providers. * Collect and verify patient information, including insurance details and medical history. * Answer phone calls promptly, addressing inquiries and resolving issues as needed. * Maintain accurate patient records and ensure confidentiality in compliance with HIPAA regulations. * Provide information about services offered, including dental and medical procedures. * Assist with administrative tasks such as filing, data entry, and managing correspondence. * Collaborate with medical staff to ensure efficient patient flow and support during appointments. *Requirements* * Bilingual in Spanish and English * Previous experience in a medical office setting is preferred. * Familiarity with medical terminology is highly desirable. * Strong organizational skills with the ability to multitask effectively in a busy environment. * Excellent communication skills, both verbal and written, to interact professionally with patients and staff. * Proficiency in office software applications for administrative support tasks. * A compassionate demeanor with a commitment to providing outstanding patient care. Job Types: Full-time, Contract Pay: $21.00 - $22.00 per hour Schedule: * 8 hour shift * Monday to Friday * No weekends Language: * Spanish and English (Required) Work Location: In person Pay and Benefits The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in North Hollywood,CA 91607. Application Deadline This position is anticipated to close on Apr 25, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. |