Call Specialist

You are applying for an every weekend Call Specialist 2, 12 hour shifts.

About UHS:

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

About Rivendell:

Rivendell Behavioral Health Hospital is a 125 inpatient, Joint Commission accredited hospital. We are located on a 48 acre private campus in the heart of Bowling Green, KY. At Rivendell Behavioral Health Hospital, children who are in crisis receive psychiatric care. Teens suffering from depression, disabling anxiety, feelings of hopelessness or suicide can learn new ways to cope. Teens and adults suffering from chemical dependency and substance abuse can get help.

POSITION SUMMARY:
Responsible for tracking of all inquiry calls, verifying insurance benefits, review and complete admission paperwork with families, enter calls into Midas, create patient labels for patient's medical record, and other clerical duties associated with admissions and referral.

MAJOR DUTIES AND RESPONSIBILITIES:

1. Accepting inquiry calls and scheduling assessments.
2. Scheduling and coordinating admissions with psychiatrists and nursing staff, and completion of all admission paperwork.
3. Coordination and follow-up of all after hour calls and admits.
4. Completing precertification information and forwarding to appropriate agencies, in conjunction with Business Office and Case Management.
5. Communication with referral sources to inform them of client disposition.
6. Any other duties assigned by supervisory or administrative personnel.
7. Will adhere to all safety policies and safe work practice.
8. Log referral calls and admissions into Midas.
9. Will attend hospital safety trainings.
10. Will adhere to all hospital policies and procedures.
11. Will report all accidents immediately.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.

QUALIFICATIONS:

Education: A minimum of a B.A. in the Human Services and/or mental health field.
Training and Experience: One year experience in mental health setting and/or training in admissions and referral.
Knowledge required: Knowledge of assessment and crisis intervention, telephone and communication skills. Moderate computer systems and software proficiency, demonstrated knowledge of day-to-day clerical and hospital procedures. Ability to maintain confidential information is required.