Operations Communications Specialist, Principal

Your Role

The Transformation, Operations, and Customer Experience team of approximately 2,500 employees delivers operational excellence, continuous improvement, and transformative evolution that provides members, providers, and partners with quality outcomes and sustainable affordability. The Operations Communications Specialist, Principal will report to the Strategic Planning and Performance, Director. In this role, you will act as the communications advisor for the Transformation, Operations, and Customer Experience team, partnering with executive leadership and key stakeholders to design and implement a strategic communication plan. Your role will support the Senior Vice President in amplifying key enterprise messages, making organizational announcements, promoting accomplishments, and sharing stakeholder voices and experiences. Additionally, you will provide thought leadership and support day-to-day operational activities

Your Knowledge and Experience

• Requires a college degree or equivalent experience and minimum 10 years of prior relevant experience
• Requires mastery level knowledge of job area typically obtained through advanced education combined with experience
• May have deep knowledge of project management
• Strong attention to detail
• Requires excellent written communication, including ability to provide quality presentations at a level appropriate for Senior Leadership and Board of Directors
• Requires excellent Microsoft PowerPoint skills