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Patient Access Coordinator I - Reproductive Medicine - Days
 Henry Ford Health System | |
 United States, Michigan, Flint | |
| 2300 Austin Parkway Place (Show on map) | |
 Apr 17, 2025 | |
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Patient Access Coordinator - Reproductive Medicine Days The Henry Ford Center for Reproductive Medicine in Flint serves as a satellite location for our main reproductive medicine office, the Henry Ford Center for Reproductive Medicine - Rochester Hills. At our Flint location, we offer evaluation and lab services for individuals and couples being treated for infertility. The Patient Access Coordinator I functions as an administrative staff expert in coordinating services on behalf of the patient and delivering excellent customer service in collaboration with the service area team including physicians, advanced practice providers, supportive services staff, and other support staff within a disease or service -specific model of care to create a high quality, efficient, safe, and exceptional patient experience. The Patient Access Coordinator will develop relationships and processes to support intake and ongoing coordination of care for patients. Regularly interacts with and is responsible for maintaining constructive lines of communication with patients, family members and caregivers, disease or service area specific providers and team members, HFHS Physicians, and Community Physicians and office staff. Actively contributes to an organizational culture committed to the highest degree of service excellence to all customer groups. SHIFT DETAILS: 7:30 AM-4:30 PM M-F LOCATION: 2 Hurley Plaza Suite 209 Flint, MI 48503 STATUS: Full Time, 40 hours per week EDUCATION/EXPERIENCE REQUIRED: High School diploma or G.E.D. equivalent required. Associates Degree or two years of college experience preferred. Minimum of 3-5 years progressively more responsible related work experience necessary in order to gain in-depth understanding of organizational policies, procedures, and operations in order to assume a variety of high-level administrative details. Proven performance in working collaboratively in a multidisciplinary team. Knowledgeable of medical electronic information registration and appointment scheduling systems. Epic registration experience preferred. Must possess a positive attitude. Able to apply problem solving and critical thinking skills. Must possess strong organizational skills. Additional Information
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