Data and Technology Specialist

Michigan Technological University

United States, Michigan, Houghton

1400 Townsend Drive (Show on map)

Apr 17, 2025

Department: Career Services

Summary	As Michigan's flagship technological university, Michigan Technological University is positioned as a leader in creating opportunities for all students to realize their professional aspirations. Michigan Tech's Career Services partners with hundreds of companies annually to connect our talented Huskies with exciting pathways into the workforce. The Data and Technology Specialist leads the office's efforts in sourcing, implementing, and maintaining data and technological resources that support and enhance the department; train and develop university faculty/staff and employers on new technologies; analyze data and construct reports to improve understanding of employer hiring trends and University needs. Collaboration with administrative and academic units, the Enterprise and senior design programs, and other corporate engagement professionals across campus calls for a tech-savvy, data-informed, and energetic teammate. The specialist will possess these characteristics and will help the Michigan Tech Career Services office promote and provide digital platforms and data-driven reports that are critical for student success and university reputation.
Responsibilities and Essential Duties	Serve as the technology and data liaison for Career Services, championing and gathering requirements for systems (ie: Handshake, Career Fair Plus, Salesforce) that will drive forward Career Services' initiatives Research, analyze, plan, and implement new and existing technology initiatives supporting the goals of Career Services/Michigan Tech Analyze data, draw conclusions and provide meaningful observations into actionable knowledge for the use of Career Services/Division of Student Affairs Provide relevant hiring data to the Career Services team to improve understanding of recruiting cycles, employment trends, and student needs Manage the First-Destination Survey data collection process, reporting, and the development of interactive dashboards to support Career Services and collaborating with departmental and university partners to publish report Implement, support, and maintain Customer Relationship Management systems and Artificial Intelligence tools supporting Career Services technology initiatives. Create and deliver technology training workshops, provide on-going updates and trend data during regular staff meetings, and research new technology solutions for future consideration. Create and present training tools/tutorials/workshops to help all university constituents understand and effectively utilize career technologies Develop complex business intelligence reports, databases, dashboards, infographics, data analytics and other relevant technologies that support the strategic goals of Career Services. Provide continuous improvement on data collection, processes, and analytics Performs other duties as required/assigned by manager Participate and actively engage in University continuous improvement initiatives and strategies and apply knowledge to everyday work Actively engage in creating a welcoming and professional work environment for staff, students, and visitors Apply safety-related knowledge, skills, and practices to everyday work
Required Education, Certifications, Licensures	Bachelor's degree in business, management of information systems, computer science, or a combination of military, education, training, and experience from which comparable skills can be acquired
Required Experience	* Five or more years of professional work experience in higher education * Five or more years of experience with Handshake or other related enterprise-level platforms * Three or more years of experience developing complex business, intelligence reports, databases, and dashboards * Three or more years of professional work experience using SQL-based relational databases * Demonstrated experience utilizing advanced features of spreadsheets to analyze, interpret, and present data * Demonstrated experience with program assessment and evaluation
Desirable Education and/or Experience	* Experience working in a higher education department * Experience at a STEM-related institution of higher education
Required Knowledge, Skills, and/or Abilities	* Ability to learn a variety of technical tools to achieve outcomes * Ability to document steps in a process and make technology recommendations to improve the process. * Communication skills: Excellent written, oral, and interpersonal communication skills. * Self-management skills: ability to manage time effectively, learn and contribute to overall departmental tasks and goals. * Project coordination skills: ability to lead or contribute to planning or organizing projects, programs, services, etc. * Conflict resolution skills: ability to use interpersonal skills to develop and maintain positive professional relationships and resolve conflict in a team environment and with individuals from various backgrounds and experiences. * Analytical skills: ability to analyze information and offer sound recommendations. * Computational skills: ability to perform basic mathematical computations to assist with financial operations and/or data collection, analysis, and reporting. * Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. * Ability to understand business requirements and translate the requirements into technical solutions. * Ability to function effectively and make sound decisions in stressful and crisis situations. * Ability to handle multiple projects, services, activities, etc. in a timely and professional manner in a fast-paced and results-oriented environment. * Ability to be flexible, diplomatic, patient, service-driven, and a self-starter. * Ability to work independently under limited supervision and in teams. * Ability to make reasoned administrative and procedural decisions and judgments on sensitive and confidential issues. * Driving personal or university vehicles or golf-cart during special events to transport materials and supplies to events * Ability to work evening and weekend hours based on operational need.
Desirable Knowledge, Skills, and/or Abilities	* Understanding of both front and back-end code development * Knowledge of scripting or low-code/no-code tools for RPA development. * Experience with program databases or software programs used to track, monitor, and report services to students.
Work Environment and/or Physical Demands	WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Moving small- to medium-sized boxes of materials in and out office during special events * Driving personal or university vehicles or golf-cart during special events to transport materials and supplies to events * The noise level in the work environment is usually low to moderate
Required Training and Other Conditions of Employment	Every employee at Michigan Technological University will receive the following required training. Additional training may be required by the department. Required University Training: * Employee Safety Overview * Anti-Harassment, Discrimination, Retaliation Training * Annual Data Security Training * Annual Title IX Training Required Departmental Training: * * If applicable, insert required departmental training here... Background Check: Offers of employment are contingent upon and not considered finalized until the required background check, including motor vehicle, has been performed and the results received and assessed.
Full-Time Equivalent (FTE) % (1=100%)	1.00
FLSA Status	Exempt
Pay Rate/Salary	The minimum salary for this position is $60,000. The final salary will depend on experience and qualifications.
Title of Position Supervisor	Director of Employer Relations
Posting Type	Internal & External Posting
Dependent on Funding	No
Special Instructions to Applicants (if applicable)	Please upload a cover letter, resume, and three references (preferably, one must be supervisory) as a single PDF document. Full ensured consideration will be given to applicants who apply on or before 11:55pm on April 27, 2025. The screening process may also include a self-assessment of required and desired skills, abilities, and experiences.
Additional Information	About the University Michigan Tech is an internationally renowned doctoral research university located in Houghton, MI in Michigan's scenic Upper Peninsula, on the south shore of Lake Superior. The area provides a unique setting where natural beauty, culture, education, and many residents from around the world come together to share a superb living and learning experience. We embrace our winters and cherish our summers with an unapologetic spirit of resilience and adventure. We attract students and employees who love "the great outdoors" and are comfortable with not having amenities usually associated with large communities. The Character of the Division The Division of Student Affairs at Michigan Tech is devoted to student success from enrollment to commencement. We are dynamic, agile, and culturally-responsive. We guide, support, and, on occasion, challenge students as they develop, refine, and pursue their academic, career, and personal endeavors. All staff are responsible for creating a safe, welcoming, respectful, and caring environment for students, colleagues, and visitors. We seek skilled colleagues who are student-focused, nimble, self-motivated, and will embrace and respect who we are and what we do. We also seek colleagues committed to moving the Division forward towards prominence and influence on campus, nationally, and within the Student Affairs profession. Titles and responsibilities are subject to change in accordance with university policies and procedures to meet the needs of our students, the university and division, the state of Michigan, employers, and the profession. Before applying, we encourage interested individuals to spend time learning more about who we are, our values, and what we do: https://www.mtu.edu/student-affairs/.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Conditions of Employment:
Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of your appointment, and maintain eligibility without sponsorship throughout your appointment.

Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities.

If you require any auxiliary aids, services, or accommodations during Michigan Tech's hiring process please notify the Human Resources office at 906-487-2280 or hr-help@mtu.edu.