Benefits Coordinator

The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process.

Preferred candidates will work a hybrid schedule out of our Columbus, Ohio or Charleston, WV office.

We may hire a different job level [Benefits Coordinator or Benefits Specialist] depending on the candidate's background and experience and the posting salary range is inclusive of both roles.

The role will report to the Manager, Benefits.

Are you a Referral?

If you know a current Encova Insurance associate and would like to apply as a referral, please encourage them to submit your referral information before you submit your application. You will receive an email with a direct URL link to the Job Posting of interest. Applying through this URL link will create your referral relationship for our Talent Acquisition Team.

Unique residence requirements are listed in each job posting, please review closely for details.

Encova is only able to employ associates who reside and work within specific U.S. states. Our current policies are based on the laws in states in which we are registered for payroll. Our current footprint includes:

Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin.

ESSENTIAL FUNCTIONS:

• Provide timely and accurate assistance to associates, retirees, and external partners regarding benefits questions, claims, and enrollment processes.
• Coordinate and process benefits changes resulting from new hires, life events, transfers, terminations, leaves of absence, and retirements, ensuring updates are reflected accurately with Payroll, benefit carriers, and HRIS systems.
• Participate in the preparation and delivery of new hire benefits orientation and annual open enrollment activities.
• Oversee the wellness program, including measuring and improving the health status of associates and their families. Further develop and promote utilization of the vendor portal and wellness-related resources.
• Support the administration of leave programs including FMLA, short-term and long-term disability.
• Monitor eligibility and enrollment data, process invoices, and ensure accurate payments for assigned benefit plans.

OTHER FUNCTIONS:

• Cross-train and provide back-up support across the benefits team as needed.
• Contribute to the evaluation and enhancement of benefits communications, tools, and resources.
• Other duties as assigned.

KNOWLEDGE, SKILLS AND EXPERIENCE:

• Bachelor's degree preferred, demonstrated significant professional or human resources experience may substitute for educational requirements.
• Prior experience with benefits administration and employee support is strongly preferred.
• Professional certification (e.g., CEBS, CBP) preferred.
• Demonstrated ability to work independently and manage responsibilities in a fast-paced, service-focused environment.
• Strong knowledge of benefits regulations including ERISA, HIPAA, COBRA, ACA, and FMLA preferred.
• High level of proficiency with Microsoft Outlook, Excel, Word, and PowerPoint.
• Experience working with HRIS platforms; Workday experience preferred.
• Excellent communication skills (written and verbal), attention to detail, and commitment to delivering high-quality customer service.

This position has been evaluated in accordance with the Americans with Disabilities Act. Encova Insurance makes every effort to reasonably accommodate disabilities to permit performance of the essential functions and candidates who need such accommodation are encouraged to seek it. This description reflects the nature and level of work performed by associates in this position. It is not an all-inclusive inventory of duties, responsibilities and qualifications required. It provides an accurate overview of the work and skills needed to perform this position. Because job content may change from time to time, Encova Insurance reserves the right to add and/or delete functions from this job as it deems necessary for business reasons.

Ready to join our team?
At Encova Insurance, we firmly believe that our associates drive our company's success by delivering unrivaled service to our customers. With success in mind, we make an ongoing effort to provide an environment that offers challenging, stimulating and financially rewarding opportunities.

Join us to discover a work experience where your diverse ideas will be met with enthusiasm - where you can learn and grow to your fullest potential.

What you can expect from us
Join our family of industry leaders, and let us reward you with a competitive salary, bonus and benefits package that includes but is not limited to: a 401(k), wellness programs, bonus incentive plans and flexible schedules, with an early close of the office every Friday. Additionally, Encova aspires to be an outstanding corporate citizen in all the markets we serve; we encourage and support associate participation in community initiatives through our foundations.

Encova Insurance is an EOE/E-Verify employer.