Service Sales Manager

Giesecke+Devrient Currency Technology America, Inc.
United States, Virginia, Dulles
Apr 16, 2025
Service Sales Manager G+D makes the lives of billions of people around the world more secure. We create trust in the digital age with integrated security technologies in three business areas: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech! We are an international technology group and traditional family business with over 14,000 employees in 40 countries. Creating Confidence is our path to success. Trust is the basis of our co-operation within G+D. The whole world trusts us when it comes to physical or digital currencies. We increase the security and efficiency of the cash cycle in collaboration with central banks and the entire currency industry. As the market leader in advanced currency management, would you like to join us in shaping the future of payments? SummaryThe Service Sales Manager is accountable for selling maintenance contracts and associated services throughout North America; utilizing standard and customized service plans and products; administrating the GDCTAI portfolio of contracts which has an aggregate value in excess of $60 million annual revenue and to include direct and indirect customer negotiations, service plan / product pricing, and other associated administrative functions. Duties/ResponsibilitiesReasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Service Contract Sales Develop and price standard and custom service plan offerings and related maintenance services products. Sell service contracts throughout North America by direct sales interaction with external Customers and indirectly through GDCTAI Account Managers and Third-Party Business Partners. Represent GDCTAI in both direct and indirect contract negotiations, including multi-year and multi-million dollar value. Service Contract Portfolio Administration Administrate service contract renewals. Sell, negotiate, and administrate contract modifications. Manage billing schedules, payment terms, and payment reconciliations. Provide on-going customer support and dispute resolution. Generate various business and performance reports for internal and external stakeholders. Ad hoc customized quotations for services and products. Required Skills/Knowledge Excellent negotiations skills. Excellent customer relationship skills. Proficient with business and legal contract terms. Able to knowledgeably discuss with legal counsel, internal and external stakeholders. Working knowledge of internal control standards/principals. Must possess a strong understanding of business processes and be able to communicate details to all levels of the organization. The ability to work independently or in a Team to achieve objectives. Excellent oral and written communication skills with ability to interact professionally and confidently with Executive Management, G+D Directors, G+D Shareholders, Regulators and Investigators. Advanced user of Microsoft Office applications (ex. Excel, Word) and Adobe Pro. Proficient with Salesforce and SAP. Travel Required Requires occasional domestic and international travel to Customer locations, trade shows, G+D headquarters in Munich, Germany. Required Education & Experience Bachelor's Degree in Business Administration and 5+ years experience, or 7+ years demonstrated experience in a Service Sales role. Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Apply now What we offer A look behind the scenes 2:45 Download