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Position: Assistant Restaurant Manager |
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Job Id: 197 |
# of Openings: 0 |
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ASSISTANT RESTAURANT MANAGER
Reports to: Restaurant Manager and Director of Food & Beverage, Position is Exempt
WHO WE ARE
Hotels done differently. It's not just a slogan or catchphrase, it is who we are in everything we do. We believe in the power of People, Place, and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate; elevating our associates' pride in who they are, where they live, and who we serve.
Step into the world of charm reminiscent of small hotels scattered across western Europe at Hotel Granada, where a hidden oasis awaits, providing respite from the noise and traffic of the city. Once inside, guests are enveloped by the romantic aura of the building, offering a peaceful escape from the stress and chaos of the surrounding urban infrastructure. Nestled in the heart of historic Midtown Atlanta, the hotel's Spanish Colonial architecture stands as a dramatic departure from the typical steel and glass buildings, boasting modern touches and meticulous attention to design that seamlessly blend the past with the present.
With a fascinating history dating back to 1923, Hotel Granada has witnessed Atlanta's rise as a dazzling southern destination. Formerly known as the Granada Apartments, the property was converted to The Artmore Hotel in 1984, hosting a myriad of prominent figures and quirky characters that have contributed to the city's vibrant personality. Its stucco facade, red tile roof, an inviting open-air courtyard come together and converge to create an urban oasis, offering guests a European-style experience within a meticulously restored and architecturally significant structure.
At the heart of the 120-room hotel lies a lively and quaint courtyard, serving as an all-day dining and drinking destination for museum goers, locals, and hotel guests alike. Descend downstairs to discover an elevated and enchanting cocktail bar, where a carefully crafted drinks program promises a taste of perfection, positioning it to quickly become one of Atlanta's most sought-after spots. Hotel Granada invites guests to embark on a timeless escape, where the allure of the past meets the comforts of modernity. Whether you seek solace in history, appreciate exquisite design, or simply yearn for a delightful experience, Hotel Granada promises an unforgettable journey where the past and present unite.
WHO YOU ARE
You are passionate about providing exceptional restaurant service, and you thrive in a fast-paced environment. As an Assistant Restaurant Manager, you are dedicated to supporting the Restaurant Manager while ensuring the smooth operation of the restaurant. You're comfortable taking the initiative, whether it's leading a shift, addressing guest concerns, or stepping in to resolve operational
issues. You are organized, adaptable, and committed to delivering a world-class guest experience while cultivating a positive and productive atmosphere for the team. You demonstrate leadership by inspiring confidence, encouraging teamwork, and upholding high standards in both service and operations. You enjoy working collaboratively, learning from peers and senior managers, and constantly improving yourself and your team.
THE ROLE
The Assistant Restaurant Manager plays a key role in supporting the Restaurant Manager in daily operations and ensuring the effective and efficient execution of restaurant services. You will report to both the Restaurant Manager and the Director of Food & Beverage. This role is a mix of leadership, coordination, and hands-on work, with an emphasis on teamwork, guest satisfaction, and operational excellence. In this position, you will assist with managing the Restaurants, Cafe, and Bar F&B Team to deliver exceptional service and exceed guest expectations. You will serve as a leader on the floor, supporting the team while interacting with guests and ensuring a seamless operation.
WHAT YOU WILL DO
- Uphold and model the company's principles of People, Place, and Character; ensure your team also embodies these values, driving collaboration, intuition, and exemplary hospitality.
- Assist in training, scheduling, supervising, and coaching restaurant and F&B associates, helping foster an environment that nurtures talent and future leaders within the organization.
- Support the timely set up of the dining room and ensure adherence to food & beverage standards, managing guest requests through effective communication with the Culinary Department.
- Assist with reviewing reservations and cover count reports to ensure proper staffing and station assignments. Collaborate with the Culinary team to meet guest needs and special requests.
- Help manage inventory, minimize breakage/loss of china, glass, and silver, and ensure cleanliness and maintenance of restaurant spaces, public areas, and service areas.
- Work in other food & beverage teams as needed, ensuring consistency and continuity of service across the hotel.
- Maintain regular communication with the F&B Management team to provide updates, discuss plans, communicate needs, and support the overall success of the department.
HOW YOU WILL LEAD
- Offer direct support to your team by providing coaching, constructive feedback, and positive reinforcement to encourage growth and performance.
- Collaborate effectively with various hotel departments, including Sales, Culinary, and Hotel Operations, to ensure excellent guest experience.
- Be a subject matter expert in restaurant service and ensure your team is knowledgeable about the restaurant's concept, cuisine, and service standards.
- Show business acumen by aligning operational goals with budgetary and service standards, demonstrating your commitment to the company's growth and success.
- Take initiative and responsibility for resolving any challenges that may arise, ensuring smooth day-to-day operations.
WHAT YOU WILL NEED
- Passion for the People, Place, and Culture of our community and a love for Restaurants and Guest Service.
- Minimum of 2-3 years' experience in a leadership role in Restaurant or Food & Beverage management, with a preference for hotel or restaurant opening experience.
- Proficiency in Word, Excel, and applicable computer systems.
- Experience with reservations systems (such as OpenTable, Tock) and POS systems (such as Toast and HMS).
- Knowledge of food & beverage items, ingredients, preparation methods, and proper service standards.
- Ability to obtain and maintain Alcohol Awareness certification (TiPS) and Food Handlers Certification (ServSafe) within 30 days of hire.
- Ability to stand and walk for extended periods, and lift up to 50 lbs.
- Willingness to work varying schedules to meet the business needs of the hotel, including nights, weekends, and holidays.
- Fluency in English both verbally and non-verbally.
As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment and sense of belonging. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve.
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