Systems/Network Administrator

Posting Date

Application Deadline

Pay Range

Job Type

Department

About the Position

The Systems Administrator is responsible for system or network administration including installation, configuration, maintenance, monitoring, and troubleshooting. This role provides third tier technical support for system or network operating systems and applications. The Systems Administrator analyzes the impact of implementing new system hardware or software, recommends implementation schedule, conducts system analysis on current and proposed systems and applications, and researches/recommends the acquisition of new software, tools, and equipment.

Position Qualifications

We recognize your time is valuable, so please apply if you meet the following required qualifications:

Education

• Bachelor's Degree in Computer Science, Information Technology or a related field.

OR

Combined education and experience qualifications

• Other combinations of education or experience may substitute for the minimum qualifications on a year for year basis.

Other requirements

• Must possess a valid Arizona driver's license or have the ability to obtain by the time of hire.
• Training that may be provided on-the-job: FEMA NIMS - IS100 and 700; Safety; Payroll; PREA.
• Prior to hiring, the Sheriff's Office requires that all candidates pass a background review.

Our Preferred Candidate has

• Two (2) years of related experience with Security Operation Center (SOC) related, index and correlate data from a variety of sources.
• Experience with Splunk software.
• Experience with the implementing of cybersecurity policies, procedures, and incident response protocols to enhance security operations.
• Windows 11 systems administration.

Compensation is more than a salary with MCSO:

• Growth and stability since 1871
• Choice of three medical plans - starting as low as $70/month
• Vision insurance
• Dental Insurance
• Pet Insurance
• Life Insurance
• Paid Holidays - 10/year + 1 personal day
• Three weeks of vacation PTO accrual your first year (rollover!)
• Two weeks of Sick time PTO accrual your first year (rollover!)
• Pension: Enrollment in Arizona State Retirement System
• Paid Parental leaves (birth/adoption)
• 10% discount at KinderCare facilities in the Valley and upcomingMCKids Club to serve County employees and their families exclusively
• MCSO Mentoring program to provide personal and professional growth opportunities for all employees.
• Professional Development Assistance
• Tuition reimbursement
• Access to free County gyms
• Employee Discounts
• Learn more at Benefits Overview

Essential Job Tasks

(This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.)

• Generates, tunes, configures and upgrades the operating system.
• Troubleshoots and resolves server hardware, software and LAN connectivity problems.
• Maintains core infrastructure environment including installation, configuration, monitoring, operations, vulnerability management, troubleshooting/repair and maintenance of physical and virtual core infrastructure devices in a 24/7 environment.
• Maintains HPE synergy blade infrastructure.
• Designs, maintains, and troubleshoots VMware vSphere 6.5+.
• Supports and configures HPE OneView.
• Works with helpdesk and trouble call software to prioritize and manage support calls.
• Works across disciplines to isolate issues between software, firmware, and hardware, between applications and the operating system, along with touchpoints at the application and network.
• Participates in daily compute operations tasks such as provisioning, compute connectivity, compute allocation, incident problem management, and the implementation of changes to enterprise infrastructure.
• Manages priorities for support calls and scheduled installations of hardware and software to ensure their timely completion.
• Maintains high level of communication with customers related to scheduling hardware and software installations and support calls.
• Manages disk space and monitors other network resources.
• Evaluates system performance and provides reports to management.
• Assists in system disaster recovery activities and enterprise backup.
• Defines development tools and procedures for daily operational support.
• Coordinates installations; configures server-based and regular software packages onto network servers to facilitate deployment to customers.
• Maintains network security through security policy design, firewall installation, configuration and maintenance, VPN implementation, security technologies, products, and solutions.
• Manages LAN accounts including additions, deletions, moves and changes.
• Supports application activities that require specialized system programming.
• Assists with software product evaluation, including installation, testing, and technical support for the applications programming or the computer operations staff.
• Represents the department at meetings.

Working Conditions

Maricopa County is an EEO/ADA Reasonable Accommodation Employer.

The following environments described are only representative of how the essential job tasks are currently performed or envisioned. As such, in order to accommodate a disability or limitation, the essential job tasks may be performed in ways other than described on these pages.

Work environment

• Indoors
• Rarely outdoors or in temperatures above 90 degrees
• Conditions may rarely include chemicals/fumes, smoke/dust, confined area, stairs or ladders, high noise level, dim lighting

Physical environment

• Sitting, standing, walking
• Driving a vehicle
• Speaking, hearing, seeing, reading
• Distinguishing colors
• Bending/kneeling
• Reaching, twisting, climbing
• Crawling, crouching, balancing
• Precise dexterity
• Lifting floor to waist fifty (50) lbs.
• Lifting waist to shoulder twenty-five (25) lbs.
• Lifting shoulder to overhead twenty-five (25) lbs.
• Carrying fifty (50) lbs. for a distance of 200 feet
• Pushing/pulling fifty (50) lbs. for a distance of 200 feet

Social environment

• Accuracy
• Working in close physical proximity with others
• On call 24/7
• Conditions frequently include interruptions, time pressures, high volume of work, handling multiple or complicated tasks, frequently changing tasks, unscheduled tasks,, decision making, concentration/vigilance, teamwork, overtime/rotating shifts, public contact

Knowledge, Skills, and Abilities

Knowledge of

• Intermediate level: platforms such as VMware, Windows 2016+, HPE Blade infrastructure.
• Intermediate level: overall computer operating procedures, server and workstation operating systems and platforms, current techniques and capabilities of local and wide area networks.

Skill in

• Comprehending, analyzing, and communicating complex technical information.
• Managing time efficiently and adjusting to multiple changing priorities.
• Analyzing and troubleshooting issues with exceptional problem-solving skills.

Ability to

• Communicate technical support information effectively in verbal and written formats to individuals with varying degrees of technical expertise.
• Establish and maintain effective working relationships with other members of the organization and other agencies.
• Provide excellent customer support to diverse user base.
• Work in an on-call 24/7/365 environment to perform functions that occur during non-business hours and weekends.

SELECTION PROCEDURE:

The Maricopa County Human Resources Department reserves the right to admit to the selection process only those candidates considered to be the most highly qualified. Those selected will be assessed based on the evaluation of listed education and experience. The hiring authority will interview and select the successful candidate from a list provided by Human Resources.

All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation. A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County. These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices.

Typically, successful candidates are hired at a salary rate up to the midpoint of the range, based on relevant experience, internal equity, and budgetary allowances.

Maricopa County is an EEO/ADA Reasonable Accommodation Employer.

Selection Procedure

• Only the most qualified candidates will be considered

• Consideration will only be given to candidates who submit online applications

• Candidates will be contacted primarily through email and their Workday online application profile

• Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.

Apply Now!