Applications Specialist

This is the first of three levels in the Information Technology - Applications series. Incumbents modify and maintain the programming code for existing assigned systems. Responsibilities may include resolving application errors by correcting or altering an application's programming; developing new reporting functions; and installing and testing upgrades and patches.

Essential Functions:

• Tests and modifies application projects and maintenance requests, which includes testing programs; communicating with end-users and gathering information to ensure understanding of requirements; identifying program and application problems and recommending solutions; performing maintenance to systems; correcting or altering application programming; and/or performing related activities.

• Upgrades, installs, and tests new applications, upgrades, and system patches.

• Develops new reporting functions as directed.

• Prepares, maintains, updates, and reviews a variety of operational records and reports.

• Performs other related work as required.

Education and Experience

• High school diploma or GED equivalent.

• Two (2) years of programming experience.

• An equivalent combination of education and experience sufficient to perform the job's essential duties.

License and Certifications

• CJIS (Criminal Justice Information Systems) certification required within 6 months of employment.

• A valid driver's license.

MINIMUM QUALIFICATIONS AND STANDARDS REQUIRED

Knowledge, Skills, and Abilities:

Knowledge of:

• Applicable applications and software systems.

• System and application modification principles.

• Applicable programming language.

• Customer service principles.

• Recordkeeping principles.

• Computers and related software applications.

Skill in:

• Reviews systems and user requirements.

• Modifying computer applications.

• Troubleshooting and repairing applications and software systems.

• Providing end-user support.

• Communicating technical information to a non-technical audience.

• Maintaining operational records.

• Using a computer and related software applications.

• Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the public, etc. sufficient to exchange or convey information and to receive work direction.

Physical Requirements:

The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Additionally, the following physical abilities are required:

• Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.

• Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.

• Grasping: Applying pressure to an object with the fingers and palm.

• Handling: Picking, holding, or otherwise working, primarily with the whole hand.

• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination sound.

• Kneeling: Bending legs at knee to come to a rest on knee or knees.

• Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. It occurs to a considerable degree and requires substantial use of upper extremities and back muscles.

• Mental Acuity: Making rational decisions through sound logic and deductive processes.

• Pulling: Using upper extremities to exert force to draw, haul or tug objects in a sustained motion.

• Pushing: Using upper extremities to press against something steady to thrust forward, downward, or outward.

• Reaching: Extending hand(s) and arm(s) in any direction.

• Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers.

• Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.

• Standing: Particularly for sustained periods of time.

• Stooping: Bending body downward and forward by bending spine at the waist. It occurs to a considerable degree and requires full motion of the lower extremities and back muscles.

• Talking: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

• Visual ability 1: sufficient to perform an activity like preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.

• Visual ability 4: sufficient to operate motor vehicles and/or heavy equipment, both day and night.

• Walking: Moving about on foot to accomplish tasks, particularly for long distances or move from one work site to another.